Client Solution Consultant - UK Team

  • Full-time
  • Career Site Team: Operations

Job Description

The Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests, and discusses solutions with the internal and external clients in terms of NielsenIQ Products without sales activities. In this role you will be working with clients from British market.

CHALLENGES THAT AWAIT YOU:

  • A key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.),
  • Converting the clients’ needs into internal work orders,
  • Responsible for the efficiency of the databases, including optimizations and suggestions for the Client,
  • Quality assurance procedures,
  • Client presentations of the complete production process,
  • Remote communication with the client (phone/Teams, e-mail).

WE OFFER:

  • Benefits package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform,
  • Additional days off and recognition of special moments in your life,
     
  • A possibility to create an individual career path, additional trainings, access to Linkedin Learing
  • A possibility to engage in charity actions and participation in numerous social activities organized within the company,
  • Modern office in a great location, next to Dworzec Gdański metro station.
  • Work in hybrid model (1 day a week from the office)

YOUR PROFILE:

  • Advanced English knowledge, both spoken and written is a must,
  • Bachelor degree in Economics, Marketing, Computer Science or another relevant field,
  • Minimum 1 year of Operational and/or Client facing experience,
  • Ability to work in a cross-functional environment with demanding clients,
  • Distinct communication skills (especially in remote communication), both spoken and written,
  • Good negotiation and influencing skills,
  • Good Microsoft Office skills, especially in Excel and PowerPoint,
  • Combination of profound operative skills and client orientation.

 

Additional Information

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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