Retailer Client Team Leader - Leeds Based 

We require a Retailer Client Team Leader to lead a large, high performing team to drive the strategy and performance of a large UK retailer. The role is based in/near Leeds with an on-site presence with the client and leading the NielsenIQ team that provides detailed analysis of Electronic Point of Sale (EPOS / RMS) data. This would be the ideal role for an experienced, Senior Client Manager looking for a step-up or an existing Team Leader who wants to stretch their responsibilities in a fascinating retail environment. 

Being embedded full-time with the client, we benefit from face-to-face engagement with the insight team; as well as Strategy and Finance to Category Teams and Senior Directors. Therefore the ability to strike up a positive working relationship with different stakeholders is essential. 

You will make a difference by developing a deep understanding of the retail landscape, current market trends and the client’s business to identify how NielsenIQ can bring maximum value to the client partnership. A fast-track training programme will be put in place to support learning of the methodology and tools. 

You will be managing a NielsenIQ team of 2 senior client managers, so people management and communication skills are critical. Evidence of team management is preferable and if not a demonstration of any coaching or mentoring you have been involved in. 

This is a high profile and rewarding role offering unrivalled visibility at the client and within NielsenIQ. 

Key accountabilities for the Client Team Manager include: 

• Developing and maintaining strong relationships with senior client stakeholders 
• Overseeing the delivery of outstanding analysis and insight to the client 
• Identifying key client business issues and translating them into analytical briefs 
• Line Management and Mentoring of the onsite team 
• Developing and delivering against account plans to support the client’s business objectives 
• Managing internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NielsenIQ can offer 
• Introducing additional NielsenIQ services, where appropriate, in order to meet client needs, ensuring revenue and client satisfaction targets are met. 

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The ideal candidate should demonstrate: 

• The drive to deliver a high standard of work in a dynamic and exciting retail environment 
• A positive and creative attitude to problem solving 
• Solid understanding of FMCG industry and trends and a high level of business acumen 
• Capability to hold confident and commercially adept data-led conversations with the client 
• Extensive knowledge of Nielsen products and services or equivalent 
• Excellent communication, interpersonal and presentation skills 

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.