About the role

The Analytics & Insights manager will be a confident and capable crafter of compelling insight which delivers clear and actionable recommendations to our client. She or he will use analytical skills to develop/distribute new analytical approaches and help client make better decisions. Identify opportunities to collaborate and deliver provocative Thought Leadership on market, industry, and category trends.

Responsibilities

• Deliver outstanding insight to the client, whilst developing and maintaining strong relationships with senior client personnel
• Provide feedback on client needs and challenging internal processes to best deliver those client needs
• Drive client value to help achieve agreed revenue and client satisfaction targets
• Use NIQ data to drive insights, identifying opportunities and threats for our client’s brands
• Present key insights to clients –virtually
• Introduce additional NielsenIQ services, where appropriate to meet client needs
• Co-develop and deliver against Joint Business Plans to support client’s business objectives
• Drive NPS (Net Promoter Score) and client satisfaction
• Drive cross market collaboration within NielsenIQ and client where appropriate
• Mentors/Coach team members.
• Effectively manage client workload requirements between team members
• Identify revenue opportunities to help the team exceed OP targets and engage with practice areas to ensure a sound knowledge of products and services available

• 3-5 years of experience in a relevant role and/or with appreciation of NielsenIQ products, services and data.
• Desire to tackle the challenge of working on a large Platinum client
• Ability to develop client relationships
• Solid understanding of FMCG industry and trends and be able to demonstrate a high level of business acumen
• Understanding of retail audit
• Knowledge of NielsenIQ products and services or equivalent
• Ability to adapt to new tools
• Results orientated with the ability to work to tight deadlines
• Demonstrated ability to make sound decisions and resolve problems in a highly client-focused fashion
• Excellent communication & interpersonal skills with business and insights context.
• People management skills would be a ideal but can be developed in the role – such as demonstrating the ability to achieve results through others, to motivate and inspire and to coach individuals to develop/realize their full potential

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.