Client Service Executive

  • Full-time

Job Description

ABOUT THE ROLE

Client Service Executive at NielsenIQ plays a significant role in connecting with our FMCG clients, driving sales and business development.

The work is varied and exciting as you would be contributing to both clients’ and NielsenIQ’s growth through analytical sparring with measurable impact.

You would be working in collaboration with Delivery teams to achieve set revenue, profitability and client satisfaction targets within the Adriatic's Market.

You would gain a strong understanding of our business and a large internal network.

Please note that this is a temporary role of 1 year with potential to make it permanent. 

 RESPONSIBILITIES

  • Build client relationships through engagement, identifies business opportunities
  • Negotiate and close business deals and maintain extensive knowledge of Nielsen solutions as well as current market conditions
  • Maintain relationships with current clients, supporting and directly servicing part of the coming client requests  
  • Day-to-day execution of set team sales targets following company strategy  
  • Approach potential new customers, present to them, ultimately convert them into clients and grow business with them
  • Prepare Client proposals, contracts, orders to invoice
  • Supports maintenance of the revenue related documents, materials, tracking files
  • Drive and execute sales campaigns in close collaboration with Delivery teams

 REQUIREMENTS

  • Higher education with a degree preferable in Economics, Marketing, and Business
  • At least 2 years of experience ideally from FMCG, distributor, retailer or marketing and/or research agency 
  • Previous experience with NielsenIQ data and reports
  • Easily adaptable to new business intelligence tools, such as SalesForce, and other online tools and platforms
  • Good track record in previous analytical or sales roles
  • Recommendation from the previous employer is a plus
  • Fluent in Serbian, and very good knowledge of business English, both in writing and orally 

 

#LI-FC

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Privacy Policy