ABOUT THIS JOB

Lead a sales team to deliver against the commercial goals for the assigned group of clients. Through this team, we will grow our existing clientele base as well as identify new business to achieve planned financial objectives and other operational performance indicators.

RESPONSIBILITIES

Financial Management

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Closely monitor the actual financial performance against budget/forecast using designated tools and ensure the implementation of appropriate actions and mitigation plans as required that will lead to the achievement of financial targets
• Ensure local business strategies are implemented according to regional directions in order to meet the financial and business objectives of the division
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines
• Accountable for compensation / penalties discussions with clients
• When required, support our Account Receivable teams with cash collection from assigned clients

Talent

• Utilize the performance management system to set, track and evaluate performance for your team
• Establish high standards of performance and role model these
• Act as coach, guide, and mentor to employees, within and outside of your team
• Drive a strong team environment focused on exceeding internal/external client requirements, and collaborating across the organization with relevant partners
• Contribute to driving world-class employee satisfaction through the implementation of relevant organizational initiatives that build on employee commitment

Business Development

• Identify areas of business opportunity and growth for the Retail Intelligence, Analytics and Consumer Business Units
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients and stakeholders
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global, regional and cluster directions
• Provide continuous feedback on competitive activities
• Where required, input into NielsenIQ Business Identity – reviewing and developing sales materials: developing of NielsenIQ capabilities deck and methodology presentation, prepare new product launches/campaign flyers, prepare client letters, build proposal/contract templates, and all generic PR activities (external comms to clients)

Client Engagement

• Ensure the implementation of Sales Plans based on Joint Business Planning that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Expand our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of client organizations to identify opportunities for incremental product/solution sales
•  Ensure adherence to the company policies on business conduct/ethics when servicing clients

Product Enhancement:

• Contribute to the Product Enhancement development together with Product Leadership, Operations & Data Science Leaders
• Identify client needs: situation/competitor assessment, need assessment, potential solutions
• Participate in creation of the Product Enhancement plan & timeline: communicating the voice of client
• Develop pricing proposal & commercial approach with the relevant leaders
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

A LITTLE BIT ABOUT YOU

Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and drive execution of a sales strategy and plan, and be ultimately accountable for sales operations, such as forecast and pipeline management for your team. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. You are passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and other teams across the organization to contribute to the success of NielsenIQ Singapore.

• Minimum Bachelor’s Degree required
• Minimum 8 years of working experience in FMCG (retailer/marketing/sales) or research-related industry experience (insights/category/shopper/agency)
• Proven expert knowledge of the market research industry
• Strong commercial acumen
• Exceptional client servicing and negotiation skills
• Prior people management experience
• Fluent in English, strong written and verbal communication skills

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.