Associate Manager - Consumer Insights

  • Full-time
  • Career Site Team: Analytics

Job Description

The Associate Manager, Consumer Insights is an integral part of the account team and serves to support the team in the preparation for and execution of Consumer Insights studies by creating proposals, driving project-set up, and providing critical support for client presentations by compiling, analyzing,  interpreting data from studies, writing client reports, and constructing and sometimes delivering client presentations. In this role, you will provide support to the account team and/or client by responding to ad-hoc data requests, answering questions, and providing basic technical support and analysis.

 As an Associate Manager, Consumer Insights you will:

Responsibilities:

  • Manage the overall success of client projects, from setup to analysis, report writing to presentation delivery
  • Lead client meetings, understand client business objectives and own client relationships on a project-to-project basis
  • Maintain client standards: deliverables, terminology, questionnaires, study designs, 
  • Work cross-functionally, be a client advocate and with account team leadership to deliver against client needs
  • Drive repeat business and sales revenue through outstanding project delivery

General Skills

  • Understands NielsenIQ’s Consumer Insights core areas shopper, consumer and brand understanding and consumer experience research and broader NielsenIQ solutions that impact custom insights business.
  • Builds deep client relationships and is viewed as a trusted advisor
  • Ability to manage client expectations through the life-cycle of a project, ensuring client satisfaction by providing feedback, insights and updates in a timely manner
  • Grows relationships with clients
  • Strong analytical and communication skills; excellent attention to detail
  • Drives successful business outcomes for clients
  • Able to act independently, problem solver

Background and Technical Skills

  • Bachelor's degree required                                                               
  • 2-4 year experience in market research or sales with internal or external client exposure
  • Excellent oral communication and writing skills.         
  • Strong Marketing/Research background with analytic aptitude
  • Strong Project Management and MS Office skills 
  • Strong interpersonal skills, highly motivated, strong orientation toward client relationships
  • Ability to handle multiple projects/assignments at once and prioritize based on client and team feedback.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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