Director, Corporate Investigations

  • Full-time
  • Career Site Team: Legal

Job Description

As the team leader and Manager of Global Corporate Investigations (GCI), you will be responsible for creating and implementing policies and procedures to be followed by the GCI team, monitoring and managing the Global Ethics Hot Line, leading a team of investigators who handle global investigations, personally conducting or managing end-to-end investigations, and establishing appropriate key performance indicators (KPI) for team. In this role, you will be required to work effectively across multiple business units, cultures, and geographies in a complex corporate environment, to identify issues and associated remedial measures, to clearly articulate investigation findings to senior leaders, spot risk areas, promote a culture of fairness, transparency and accountability within the team and throughout the Global Enterprise, embrace a willingness to drive change and implement a continuous improvement culture to the investigations program and processes.

Qualifications

Responsibilities

· Manage a team of geographically dispersed Corporate Investigators conducting end-to-end workplace investigations, setting clear expectations and goals for investigators by providing guidance on effective and efficient investigative strategies

· Establish and train investigators on all applicable policies and procedures and ensure that team members meet communicated KPI’s and maintain accurate, current and thorough case information in the case management system

· Personally conduct internal compliance investigations globally as assigned, end-to-end, including conducting intake meetings, background research, data analysis, issue-spotting, investigative interviews, preparation of reports and findings, conduct debrief meetings and make discipline recommendations

· Investigate complaints involving violations of law or policy, including allegations of fraud, abuse, conflict of interest, integrity, anti-corruption violations, failure to escalate and other inappropriate behavior

· Assist the Global Enterprises Human Resources (GEHR) team and/or the Legal Leader responsible for GEHR in investigating discrimination, harassment, retaliation, bullying and other Human Resource policy violations and allegations raised by employees

· Partner cross-functionally with Employment Law, Human Resources, Cyber Security, Internal Audit, and International business leaders to conduct a prompt, thorough, transparent and fair investigations and, if appropriate, recommend remedial corporate measures for the Global Enterprise to consider following investigations

· Keep all information received in this role confidential and remain respectful, unbiased and empathetic in the face of difficult and uncomfortable situations surrounding an investigation

· Review reports, provide guidance, support, and hold accountable GCI team to ensure consistency and excellence in investigations process, feedback, outputs, and documentation

· Develop, coordinate and conduct trainings on the investigations process and other Compliance topics as directed

· Prepare reporting and presentation material on hotline reports and investigations

· Other duties as assigned to support the Global Enterprise’s Compliance & Integrity Program

· Maintain a global mindset in performing responsibilities and demonstrate a high degree of initiative with minimal direct supervision

· Effectively manage case workload and perform additional daily responsibilities to serve the function’s mission with a high level of proficiency

· Monitor industry trends, news, and enforcement orders (with respect to the Global Enterprise, its competitors, its customers, its jurisdictions where it operates or its critical vendors) and assess whether an appropriate review should be considered by GCI, Internal Audit or Information Security

· Develop a deep understanding of Company’s operations, products and compliance requirements to identify potential compliance and legal risks

· Work with cross-functional teams to develop and improve internal processes and controls

· Possess the highest degree of integrity, discretion and a demonstrated ability to protect confidential information

· Any and all other duties that may be assigned

· Occasional travel may be required

Qualifications

· Bachelor’s degree in a related field from an accredited university, Master’s degree preferred

· 8+ years experience conducting complex corporate investigations globally with a good understanding of the complexities of conducting investigations in multiple jurisdictions

· Experience documenting investigations findings and recommendations

· Experience presenting findings and recommendations to leadership or those with dissenting opinions

· Excellent interpersonal skills and written and verbal communication skills

· Excellent organizational, time-management and prioritization capabilities, with the ability to manage workload independently, efficiently and with minimal supervision

· Experience with ethics hotline case management systems

· Unbiased judgment, including ability to identify situations posing legal risk

· Experience in a publicly traded company environment and/or in technology or data aggregation, marketing research industry

· People management experience

· Formal training and/or Certification in Investigations

· Project management experience

· Relationship management experience in a cross-functional environment across global teams

· Ability to adjust work hours to meet need for people interactions in multiple time zones

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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