Job Summary:

To manage multiple client account teams within a country, region, or area with the aim to enhance and develop relationships with assigned and prospective clients resulting in achieved revenue target and customer satisfaction.

To be responsible for client management and for handling projects.

Preparation of proposals to the client through to final tabulations and/or reports/ presentations.

Responsible for regular client engagement and be the Insights partner

Direct line report team management

Client Servicing

Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards

Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations

Communicate client needs to appropriate team members

Provide "in office" research, administrative and operational support to senior staff

Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc

Functional /Technical

Maintain accurate and up-to-date knowledge on research techniques and applications

Provide value-added analyses and respond to special requests

Integrate multiple data sources to answer business issues

Perform quality checks on all reports for alignment to request, accuracy and correctness

Ensure standard operating procedures within area of responsibility are observed

Recommend improvements in work processes within area of responsibility

About You

·         Curiosity drives your interest in what moves the market.

·         You find potential in percentages.

·         Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next. 

• Bachelor’s Degree in any major from reputable University
• Minimum 2 to 5 years of working in market research agency or FMCG
• Knowledge of research techniques and methodologies, also statistics and multivariate analysis will be an added advantage
• Proficient in Microsoft Excel & Powerpoint and/ or Google Spreadsheet & Slides
• Good client service skills and able to communicate and write effectively in English

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.