Junior Data Engineer (Client Services Support)

  • Full-time
  • Career Site Team: Technology and Engineering

Company Description

As a  Junior Data Engineer, you will be at the cutting edge of the alternative data space where you will develop market research products by gleaning valuable insights from a large set of diverse data sets. These insights are hidden within large amounts of data and it is our goal to identify and separate the meaningful trends and patterns from the noise by applying statistical methods, big data technologies and high-level programming languages. In this role, you would also get the opportunity to work with world-class big data and cloud services, such as: AWS, Snowflake, Databricks, DBT, Airflow, and Looker. Apply now to start taking your career to the next level. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Toronto and Chennai. 

Job Description

What you'll do

  • Works closely with a team of data engineers, software engineers, customer success managers, and research analysts in troubleshooting and providing operational support for the data pipelines and data delivery capabilities.
  • Analyze data feeds or products and answer customer questions and suggest potential improvements to internal teams.
  • Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues in data delivery systems.
  • Setting up new live ongoing or trial data feeds for clients using the feed configurator and deliver through Snowflake or cloud buckets like S3.
  • Converse effectively with upstream data providers and technology partners to identify, escalate and resolve potential data or processing issues timely.
  • Effectively communicate findings, resolutions and recommendations to technical analysts on the client side.
  • Document, track and escalate issues as appropriate.
  • Contribute to BI dashboard projects to develop new dashboards to monitor and track data deliveries, participate in implementing client reporting best practices and be a champion of change.
  • Manage support tickets using our JIRA based support ticket management system.
  • Implements processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.
  • Identify, analyze and interpret trends or patterns in dataset deliveries to provide objective guidance to technology teams on how to improve the development.

Qualifications

We're looking for people who have:

  • BS or MS degree in Computer Science or a related technical field
  • 1+ years of SQL & Python experience
  • Good consultative, customer focus & service skills are required
  • Ability to manage multiple priorities and tasks, escalate or voice concerns or questions and exhibit strong people skills while maintaining high degree of accuracy and attention to details
  • Ability to communicate your ideas (verbal and written) so that team members and clients can understand them
  • Ability to learn quickly and contribute ideas that make the team, processes, and solutions better
  • Passion for data and the insights it can deliver
  • Deep skepticism of, and the ability to identify, false assumptions and faulty analysis
  • You take ownership of your deliverables
  • Excellent analytical communication and interpersonal skills
  • You have excellent communication skills with both technical and non-technical audiences
  • Working with globally in different geographies
  • You want to work in a small team with a startup mentality

Additional Information

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. 

 

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Privacy Policy