ABOUT THIS JOB 

NielsenIQ BASES is helping clients to win with their innovations. It is known for its consultancy approach and robust tools that ensure high sales forecasting accuracy.

With best-in-class research and predictive analytical tools, NielsenIQ's BASES remains at the core of our client's new product ideas, product messaging that inspires action, fresh packaging designs and optimal product launch strategies. In NielsenIQ's BASES, you will work with industry’s leading marketers and see your work come to life. 

The Client Development Lead is expected to proactively identify new client opportunities to expand the business with non-constant clients and acquire/develop new clients in Philippines through a consultative selling approach. The Client Development Lead needs to speak the marketing language and think like a marketer to be able to transfer the consumer/technical insights into impactful business recommendations. 

Where the focus is to drive client engagement and commercial results, the roles are expected to transfer the technical knowledge and consumer insights into impactful business recommendations and drive client relationship and commercial results accordingly.  

RESPONSIBILITIES

Overall Competency: 

• Able to provide higher order consulting beyond project-specific work, go beyond technical discussion and be able to engage in discussions in the business context 
• Be able to appreciate business questions in the context of all solutions, be able to appreciate the business questions and scope research design 
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
• Attend client planning meetings and proactively identify opportunities to expand NielsenIQ’s insights and solutions to the client’s business needs. 
• Able to handle complex presentations, or presentations with more senior clients or tough audiences.
• Crisis management: Able to tackle some of the client communication, particularly with mid-senior level insights contact. 

Commercial Scope: 

• Actively identify business opportunities and expanding BASES services to new clients 
• Be proactive questioning client on business issues, use active listening to understand the question behind the question & identifying new business opportunities
• Proactively present to the client / team new services
• Prepare proposals and proactively follows-up with the client on proposals, designs, costs and drive conversion
• Set up action plan, forecast and monitor the revenue vs. target

Client Service/Delivery Scope:

• Project base: Final review of the deliverable and ensure insights aligned with business objectives and actionable recommendations provided 
• Thought Leadership: Able to create internal training and to write up learning on client special projects
• Project Management: Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards

Teamwork

• The incumbent is expected to work collaboratively with the client service team undertaking the project execution and analysis, in terms of discussing with the analytics expertise on study design, leading kick off meeting and proper hand off to the execution team and actively participate in the final review to ensure client questions answered and be able to lead important presentation to key stakeholders if required
• Although this role does not have direct people responsibility in the immediate term, as a senior member of the team, the incumbent is expected to act as a role model for junior associates
• Able to give training and coach on "higher order" skills, such as client leadership skills
• Has ideas on ways to improve the organization and is able to deploy them.

ABOUT YOU

As an Associate Director, you will be the driving force in delivering our best in class analytics and laying the foundations for future business growth. We will arm you with the best in market capabilities as well as access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

• Bachelor’s Degree in the related field
• Minimum 8 years of working experience in marketing research, consulting, or marketing field
• Exposure of Innovation Research and Commercial Experience is preferred
• Experience with NielsenIQ’s BASES’ services and forecasting models is preferred
• Good client service skills and able to communicate and write effectively in English.
• Knowledge of Microsoft Office and Google Tools
• Knowledge of statistics, research techniques, and experimental procedures

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.