Nielsen Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service.

In this role you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.

Key Accountabilities

• Summarize data in tables, charts, and graphs

• Analyze and interpret sales data and consumer data

• Set-up and refresh cyclical reports (up to 20% FTE)

• Draft reports and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations

• Reviews data for errors and inconsistencies

• Use internal tools and data sources

• Follow and fully own Center of Excellence (COE) ways of working process

• Prepare initial client correspondence

• Attend client meetings and presentations over the phone and in person 

• Discuss analysis design to best answer client questions with Client Business Partner/client with the support of Senior team member

• Propose calculation of Quantified Business Opportunity

Required Skills

• Business English knowledge, both verbal and written (and local language if required)

• Advanced analytical skills

• Good communication skills & visualization skills – interested in storytelling techniques

• Comfortable working in a digital enabled environment

• Ability to work within a virtual environment

• Knowledge with Microsoft Excel, PowerPoint and Google Sheets/Slides

• Organizational & interpersonal skills

• Interest in commercial industry

• University degree or equivalent experience

• Strong analytical mind and excellent numerical skills

• 1-2 years experience  in Marketing Research

We offer you:

• A diverse work environment 
• Learning achievement academy
• Global exposure and engagement
• Ongoing career growth and skill development 
• Engaging and challenging work within our portfolio of global clients
• Culture of performance-based rewards

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.