Senior Manager, Consumer Insights
- Pasig City, Philippines
- Career Site Team: Client Service & Sales
ABOUT THIS JOB
At NielsenIQ, our obsession with helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.
Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.
Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across NielsenIQ business units while building and maintaining strong client relationships.
Responsible for an annual revenue target to be executed/developed through new business in the year.
Work together with Business Development colleagues and independently identifying and addressing the client’s business issue or project brief, proposing the right & relevant solution (ie. type of consumer study, data collection approach, timeline, and investment). This includes developing & presenting the proposed solution to clients.
Take lead on client engagement and maintain a relationship with the client with the aim to become a trusted advisor, thus gaining more business opportunities.
Maintain accurate and up-to-date knowledge on research techniques and applications; eager to learn about value-added analysis to properly answer client’s key objectives.
Demonstrate willingness and ability to think about client’s business and take concrete steps towards building knowledge about a key industry vertical OR Solution.
Manage a small team of researchers to coach and mentor both direct and indirect reports; developing & strengthening their competency skills.
Execute and deliver the project (end-to-end, from questionnaire development to reporting/analysis & verbal presentation) at the most efficient way without impact on the quality of your delivery
A LITTLE BIT ABOUT YOU
Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.
Bachelor’s Degree or equivalent, Master’s Degree desirable with 5+ years’ experience in a consumer research environment
Well versed with Quantitative research, analytical, interpersonal and problem solving skills
Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization.
Proficient in Microsoft Excel & Powerpoint and/ or Google Spreadsheet & Slides.
Ability to draw insights and good story telling skills
Excellent written & verbal communication skills
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.