NicaSource is an engineering agency based in Managua, Nicaragua. We are composed of web engineers, Project Managers and experienced quality assurance testers.

We are looking for a highly capable Salesforce Administrator to join our team based in Managua, Nicaragua. In this role, your duties will include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products.

We welcome individuals who:

• Have an eagerness to learn and execute in the “the right way”
• Is open-minded about development best practices
• Has extensive knowledge with salesforce system administration and ability to work in a fast-paced environment

This is an exciting position in a fast-moving team where you can provide immediate and lasting value to the company and clients.

• Salesforce Certified Administrator or Salesforce Certified Advanced Administrator.
• A Bachelor's Degree in Computer Science would be advantageous.
• 1-3 years of experience as a Salesforce Administrator.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Exceptional ability to create and maintain Salesforce databases.
• In-depth knowledge of Salesforce products and their functionalities.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports.
• Ability to provide Salesforce training and end-user support.
• Good communicating and comfortable interacting with clients in English.
• Insatiable curiosity to learn more.

Responsibilities

• Ensuring optimal performance of Salesforce systems and products.
• Upgrading and configuring Salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Importing sales department leads, contacts, and other data.
• Maintaining the Sales Cloud, as well as building custom reports and dashboards.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Documenting processes, including error reports and changes to field history tables.
• Preparing reports for Sales and other departments.
• Work with clients to create applications, discussing and designing architectures and reviewing code.
• Be a positive and collaborative presence on the team.
• Collaborate with other team members to develop product features and services.
• Work with QA on developing testing processes, frameworks, and automation strategies.

At Nicasource, we have a passion for awesome software, beautiful creative and innovative ideas. We love learning new skills and exploring cutting edge technologies. But we have a passion for living, too

  Benefits:

• Competitive salary
• Cell phone plan after 90 days of hire
• Health and dental insurance after 90 days of hire