Sales Clerk - Fleming Island Store

  • Full-time

Company Description

New Leaf Vapor Co. is the premier chain of specialty retail vapor stores in the United States and each store is an important part of the local community it serves. We cater to the needs of thousands of local customers ensuring that their expectations are far exceeded. Since 2009, New Leaf has helped more than 30,000 people enjoy a cleaner, smoke free life.

We stock dozens of flavors, hardware and accessories, and provide a fun, friendly atmosphere for customers and partners alike!

Job Description

Job Mission And Summary: 

 Sales Associates play a vital role in New Leaf's mission of eliminating tobacco from peoples' lives by providing heartfelt service and support. They understand the importance of helping our customers in their efforts to live a healthier lifestyle and are always willing to go above and beyond to ensure their success. 

 

Key Responsibilities:

  • Deliver upon New Leaf's promise of legendary service and connect with customers to help their success in staying smoke free
  • Regular shop keeping duties for the upkeep of a clean store
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipate customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary.
  • Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contribute to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Follow New Leaf operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintain regular and punctual attendance

Qualifications

Required Knowledge, Skills and Abilities

  • Ability to learn quickly
  • Ability to troubleshoot and solve problems
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Ability to work in a fast-paced environment
  • Ability to work as part of a team
  • Ability to build relationships

Additional Information

Starting pay for Sales Associates is $10.00 to $11.00 an hour.