Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018 - 2024! 

Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do. 

New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 56 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With approximately $110M in operating revenues, NEDS employs 348 clinical and non-clinical staff members throughout New England and across the country.

Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.

Join an exciting, dynamic, professional team whose mission it is to save and enhance lives. As an Organ Clinical Coordinator (OCC) you will be part of a challenging, fast paced environment answering incoming referral calls, screening for donor suitability and coordinating the logistics of organ recoveries and placement for transplantation. At the end of each day, you will have the satisfaction of knowing that you contributed to life saving and life enhancing initiatives.

Overview:

NEDS is looking for energetic, hard-working, positive individuals to be a hospital’s and/or transplant center’s first point of contact for organ donation and transplantation. The OCC has regular contact with transplant surgeons and transplant coordinators as well as other key hospital staff members in facilitating the transplant process. The OCC is an exciting, unique, and pivotal role in the world of health care, offering the qualified individual a challenging work life with a primary focus on extending and saving lives through organ transplantation.

Successful candidates can include ER Tech, EMTs, Paramedics, Medical Assistants, LPNs as well as others with some medical or health sciences experience.

Schedule:

12 hour shifts (3 per week) + 12 hour on-call shift (1 per week). Shifts are typically 7am to 7pm or 7pm to 7am, with the possibility for a swing shift some - examples are 11:00am -11:00pm, 1:00pm -1:00am, 2:00pm-  2:00am. Will work overnights, holidays and weekends. 

This shifts are on site at our New England Headquarters, Waltham, Massachusetts. 

Schedule is subject to change and flexibility is a must. 

We are currently hiring for our February 2025  and March 2025 orientation class. 

• Bachelor's degree and one year of relevant experience; or 3 years relevant experience, or an equivalent combination of education and experience
• Working knowledge of medical terminology
• Experience multi-tasking in a fast-paced healthcare or medical setting
• Excellent communication skills
• Organizational skills and a strong attention to detail
• Ability to work 12 hour shifts
• Comfortable with managing conflict
• Must live within 60-90 minutes from Waltham, MA

What You’ll Be a Part Of:

You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation.  As an NEDS employee, our benefits include:

• Generous paid time-off program
• Health, Dental, Vision, and Mental Health insurance coverage
• 2x Annual Salary Life Insurance
• Fertility Benefits
• LGBTQIA+ Focused Healthcare Programs
• Flex Spending Account Options
• 403(b) Retirement Plan with Organizational Contributions
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Pet Insurance
• Working Advantage discounts Program.
• Personal career and skill development opportunities

You can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!

HIRING ALERT: NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19. 

When you join New England Donor Services, you can expect competitive salaries and a great benefit package. Benefits include BCBS Health Insurance, BCBS Dental Insurance, Vision Insurance,2x Annual Salary Life Insurance, Fertility Benefits, LGBTQIA+ Focused Healthcare Programs, Flexible Spending Account, Short-term Disability Coverage, Long-term Disability Coverage, 403b Retirement Contribution, Tuition Reimbursement, Employee Assistance Program, Pet Insurance, Discounts through Working Advantage and a generous Paid Time-off Program.

We also proudly offer inclusive benefits to support the health and wellbeing of our workforce, including comprehensive health care for the LGBTQIA+ community, and personalized inclusive fertility and family-forming benefits.

Grow your career at NEDS! Take advantage of additional benefits like online learning and development courses, tuition reimbursement, mentorship program, Employee Resource Group (ERG) – that provide opportunities and encourage our staff to grow professionally.  

New England Donor Services is an equal opportunity employer and welcomes candidates from underrepresented background to apply to meet the needs of the multicultural and multilingual communities we serve.