Organ Clinical Coordinator

  • Waltham, MA, USA
  • Full-time

Company Description

New England Donor Services (NEDS) is seeking experienced, dedicated and enthusiastic people to join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018, 2019 & 2020.

Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do.

Job Description

Join an exciting, dynamic, professional team whose mission it is to save and enhance lives. As an ORGAN CLINICAL COORDINATOR (OCC) you will be part of a challenging, fast paced environment answering incoming referral calls, screening for donor suitability and coordinating the logistics of organ recoveries and placement for transplantation. At the end of each day, you will have the satisfaction of knowing that you contributed to life saving and life enhancing initiatives.


NEDS is looking for energetic, hard-working, positive individuals to be a hospital’s and/or transplant center’s first point of contact for organ donation and transplantation. The OCC has regular contact with transplant surgeons and transplant coordinators as well as other key hospital staff members in facilitating the transplant process. The OCC is an exciting, unique, and pivotal role in the world of health care, offering the qualified individual a challenging work life with a primary focus on extending and saving lives through organ transplantation. Successful candidates can include ER Tech, EMTs, Paramedics, Medical Assistants, RN/LPNs as well as others with some medical or health sciences experience.


12 hour shifts (3 per week) + 24 hour on-call shift (1 per week). Shifts are typically 7am to 7pm or 7pm to 7am, with the possibility for a swing shift from 11 am to 11 pm or 2 pm to 2 am. Will work overnights, holidays and weekends. Schedule is subject to change and flexibility is a must. 


• Bachelor’s degree and one year of relevant experience; or 3 years relevant experience, or an equivalent combination of education and experience.

• Working knowledge of medical terminology. 

• Experience multi-tasking in a fast-paced healthcare or medical setting. 

• Excellent communication skills.

• Organizational skills and a strong attention to detail.

• Ability to work 12 hour shifts.

• Comfortable with managing conflict.

• Must live within 60 – 90 minutes from Waltham, MA. 

Additional Information

When you join New England Donor Services you can expect competitive salaries and a great benefit package. Benefits include a generous Paid Time-off program, BCBS Health Insurance, BCBS Dental Insurance, 2x Annual Salary Life Insurance, Pet Insurance, Flexible Spending Account, Short-term Disability Coverage, Long-term Disability Coverage, 403b Retirement Contribution, Tuition Reimbursement, Employee Assistance Program and Discounts through Working Advantage.

New England Donor Services is an equal opportunity employer and encourages diverse candidates to apply to meet the needs of the multicultural and multilingual communities we serve.