Service Navigator

  • 860 Green Island Rd, American Canyon, CA 94503, USA
  • Employees can work remotely
  • Full-time

Company Description

We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you’re familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here.We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you’re familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here.

Job Description

What You’ll Do

As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.
 

What We’re Looking For

We think the right fit is more important than direct experience. We’re looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must. If you have experience developing person-centered plans and familiarity with self-determination or self-directed care, great. If not, we’ll train you; we care more about finding someone who is excited to help our clients and fits well with our team.

Qualifications

  • Experience with the Developmental Disability Community (professional experience preferred)
  • Experience managing multiple customer relationships at once
  • History of time management and delivering high-quality work under pressure
  • Ability to work collaboratively with customers and co-workers
  • Passion and excitement for NeuroNav’s mission
  • Patient, non-judgmental, and genuine
  • Track record of working well with diverse, multi-functional teams
  • Excellent written and verbal communication skills
  • Experience and/or training in one (or more) of the following areas:
    • Self Determination Policy in California
    • Advocacy within the Traditional System
    • Person-Centered Thinking, Planning, and/or Practices
  • Experience developing PCPs and/or IEP/ITP/IPPs
  • Experience with Microsoft Office & Google Suite
  • Bachelor’s Degree or equivalent work experience
  • Licensed Clinical Social Worker (preferred)
  • Multi-lingual (Spanish preferred)
  • Must have computer, reliable high-speed internet connection, and a quiet work environment

We are a neurodiverse and racially diverse team. We believe in creating opportunities for all and encourage neurodiverse and racially diverse applications. 

Additional Information

This is a full-time position

Compensation: $41,600/year plus benefits (paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from home)

The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends.

Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer. 

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