We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs. For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.

A day in the life of a ServiceNow Technical Expert for Large European Institutions Projects. 

As a ServiceNow Technical Expert  for Large European Institutions Projects, you will be part of highly skilled agile teams that design, develop, deploy, customize, and support break-through applications for EU institutions. 

Your main duties will be: 

• Setup, administration and troubleshooting of the ServiceNow platform  and the ITSM application
• CMDB & Data Quality management
• Monitoring, administration and troubleshooting of integrations of ServiceNow with other corporate systems
• Managing ServiceNow releases from sub-production to production environments and version upgrades
• Testing of new features, functionalities, and releases
• Liaising with users and customers for incidents and requests
• Liaising with ServiceNow for monitoring the ServiceNow platform and raising incidents to ServiceNow
• Knowledge transfer with the team and other client's teams and user

If you have: 

• Deep Knowledge or experience in the ServiceNow platform and the ITSM application
• Good understanding of ServiceNow CMDB, CSDM
• Experience with ITSM tools
• ITIL foundation certified and proven experience with ITIL processes
• ServiceNow System Administrator Certification
• ServiceNow Implementation Specialist Certification
• Experience with Web services (Xml/Soap/Rest)
• Fluency in English or French (preferably both)
• Basic knowledge of Java scripting (for light customization purpose)

…then this position is suitable for you!

It would also be a plus if you had  

• General Knowledge of EU Institutions

This position comes with  

• Competitive compensation packages  
• Continuous learning (with the most modern methods - unlimited access to Udemy for Business), and fast career growth  
• Interesting and challenging tasks within large-scale projects 
• An international dynamic within a fast-paced working environment 
• The opportunity to work in a diverse environment with talented colleagues 

Working conditions:

• Work shifts of 8 hours daily basis from Monday to Friday.
• Office located in the center of Brussels. (Possibility of teleworking)

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. At Netcompany-Intrasoft we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed.

#LI-LT1

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU 

 #BePartOfSomethingGreat!

*Please submit your CV in English

All applications will be treated as strictly confidential.