About Netcompany-Intrasoft

We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs.

For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.

We are looking for an ICT Project/ Process Quality Senior Specialist for our offices in Athens.

A day in the life of a Process Quality Senior Specialist:

AS an ICT Project/ Process Quality Senior Specialist you will be part of our rapidly growing Corporate Governance/Quality Management  (CG/QM) Division.

Your team main duties will be:

• Establish policies, processes, procedures, guidelines complying with contracts and Best Practices;
• Define the quality assurance activities, quality gates and acceptance criteria,  as per project phases;
• Assess efficiency and effectiveness of the process(es) performed in the projects;
• Perform objective evaluation of process adherence and related work;
• Review deliverables, identify and report to project manager any risks and issues related to quality;
• Contributes to establishment of KPIs /metrics;
• Collect and analyse data for KPIs and other project or maintenance indicators;
• Contribute to Continual Service Improvement for overall Quality Management System and IT Service portfolio;
• Plan, execute and follow-up the assigned quality improvement activities;
• Organize and perform root-cause analysis for quality issues and lessons learnt

If you have: 

• University Degree in Computer Science or another relevant field;
• Postgraduate degree in Business Administration or Total Quality Management;
• At least 6 years of solid work experience in a relevant position;
• Advanced knowledge and experience of Quality Management (Quality planning, assurance, control and continuous improvement);
• Profound knowledge of ISO 9001 requirements;
• Certifications of ITIL, ISO20000, ISO27001;
• Desired knowledge of CMMI for Development;
• Knowledge of Quality tools and Techniques (Six Sigma, Root Cause Analysis, Business Process Mapping techniques etc.);
• Knowledge of commonly applied Project and S/W Product Management; Methodologies/ Practices /Models (RUP, Agile, PMI, Prince2, COBIT, Product Management, Product Portfolio, etc.);
• Good knowledge of commonly applied Software Development Methodologies, Frameworks(e.g. RUP, Agile, SOA, TDD, BDD, DDD, TOGAF);
• Certification(s) related to quality management in software development lifecycle, as well as testing (e.g. Lean, ISTQB Foundation);
• Knowledge of commonly applied S/W Development and CI/CD platforms/tools (e.g. J2EE, Java, HTML, PHP, Oracle stack, Web-services/APIs, Git, SONAR, Maven, Jenkins, JIRA);
• Excellent command of the English language (written & verbal);
• Availability to travel abroad

…then this position is suitable for you!

It would also be a plus if you had one or more of the below

• Advanced knowledge and experience in the fields of Project/Product/Quality Management in IT Projects;
• Proficiency and experience of Senior IT Quality expert on Software Development and Maintenance, including business analysis, design, verification and validation;
• Capability of defining and applying quality standards in IT environment; 
• Experience in Process Improvement techniques;
• Experience in definition, data collection and analysis of key performance and other indicators;
• Experience in Agile delivery models and acted as SCRUM Master, Product Owner or Agile Coach;
• Certification in ISO Auditing and/or Project Management

All candidates are equal to receive consideration. There is no discrimination in terms of ethnicity, sex and sexual preferences, age, color, medical condition, marital status, physical or mental disability, religion, or any other characteristic protected by applicable laws and regulations. At Netcompany-Intrasoft we support human rights among our employees and focus on creating a positive working environment of diversity and inclusion.

The safety and well-being of our candidates and employees remain our top priority. Please note that the recruitment process in Netcompany-Intrasoft will be conducted virtually for the upcoming months, following the Covid-19 pandemic safety measures.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU 

 #BePartOfSomethingGreat!

*Please submit your CV in English

All applications will be treated as strictly confidential.