IT Support

  • Full-time

Company Description

Based in Vietnam you now have the chance to be part of one of Northern Europe’s most successful IT Companies. You will have a unique opportunity to make an impact on our many exciting projects, while you develop your own skills together with the most skilled employees in the IT business. In Netcompany we are looking for an IT technician for our IT-Services department, where you will be part of an ambitious team to ensure the internal operation and support in the organization

Job Description

·         Task solving within security and patching of servers and applications.

·         Be prepared to provide technical support for projects and deliveries.

·         Handle the role of Single Point of Contact (SPoC) in Netcompany Vietnam and ambassador for IT Services.

·         Support Office 365, including Skype for business, Outlook, SharePoint, as well as local applications on PCs and mobile devices.

·         Maintain workplaces, operate servers support of internal solutions, as well as maintain, improve and manage server platforms.

·         Purchase and distribute hardware & software (preparing and installing equipment for new and existing employees, servicing our meeting rooms, video conferencing and printers around the house…

Qualifications

  • Graduate with Diploma/Bachelor in technician/networking, and 2-4 years of experience in IT support.
  • Good English (speak, read, write and listen) skill, service-minded, good teamwork and be driven by helping users.
  • Self-driving, operational-oriented, structured and able to dispose of your time and document your work.
  • Flexible and helps make extra effort with your colleagues when needed.
  • Well structured, thorough, responsible and flexible to work independently and proactively from an overall perspective.
  • Good collaboration skills, as you will enter to close cooperation with the entire organization, including Network, Storage- and Backup teams.
  • Being familiar with one of the following technologies:

-        AD, DNS & DHCP

-        Exchange 2016 & O365

-        Microsoft SharePoint

-        Network, firewall and load balancers

-        Visual Studio, TFS & GI

Additional Information

In Netcompany we focus on improving your skills while you work on the different project. Our career development program and model are essential to make sure that all our members keep improving continuously. Once you start working for Netcompany you are automatically enrolled in our Netcompany Academy and mentoring program, where we focus on different areas ranging from developing technical skills to more personal skills. You’ll be interested in:

·         Attractive salary, bonuses and performance appraisal twice a year.

·         100% salary during probation and full insurances (social, health and unemployment) after probation.

·         Premium health insurance for you and your family.

·         15-day annual leave and additional days-off sponsored by company.

·         13th month salary

·         Join in various company trip, team building, happy hour, Friday bar, birthday celebration, after dark and sport activities (football/foosball, badminton, table tennis, yoga, dart …)

·         Opportunity to work in an ssssencouraging innovation and creativity.

·         Exposure to advanced technology and agile culture.

·         Netcompany Academy to keep track and ensure your career development and mentorship program.

·         English class 3 days per week

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