Product Manager Shop & CRM

  • Full-time

Company Description

What we do? 🚀

We develop groundbreaking, intuitive and beautifully-designed connected consumer electronics. Truly smart, our innovative products provide a seamless experience that helps users create a safer, healthier and more comfortable & eco-friendly home.
We carefully design the mechanics, electronics and embedded software of all our products to the highest standards. Our mobile and web applications are designed to be simple to operate, yet deliver a rich user experience.

​​​​​​We also collaborate with strategic partners to revolutionize your home : Velux (window), Muller (electrical radiator), Engie , Vaillant (Boilers)

Since November 2018, Netatmo has become a part of the Legrand group a global leader in electrical and digital infrastructure for buildings, with millions of users all over the world.
We continue to develop our brand and products autonomously.

Who are we ? 🧑‍🤝‍🧑

Netatmo is first and foremost the story of talented people coming together and working on a common project. Our purpose is not only to create beautifully designed products but also to build a beautiful company.
We look to create a real community that shares more than just work projects, because everyone's fulfillment is essential to us and creativity isn't always born behind a desk.

Job Description

At Netatmo, the e-Shop and the CRM tools represents an important part of the visibility of our products and are key elements in the growth of the company.

In order to strengthen the team and the efficiency of the e-shop and the CRM tools, we are looking for a Product Manager who will be responsible of these 2 crucial interfaces with our customers.

As a product manager you will be the link between our customers, all the business teams involved and the development team.

E-Shop and CRM tools are the center of various business teams in Netatmo: Merchandising, CRM, Customer support, Sales Administration, warehousing and logistic … as a product manager you will be the main interlocutor for these teams.

Your mission will be to ensure the best level of performance and features for the e-shop and the CRM tools in order to satisfy our customers and increase our sales performances.

You will have to manage 2 linked product lines : E-Shop and the Data&CRM tools.

You role for the both topics are to build and the product roadmap and deliver the features in collaboration with the business teams and the development team.

In order to do so you will :

  • Organize the discovery to identify and anticipate potential new features and useful tools
  • Build and maintain your roadmap for both product lines: e-shop and CRM tools
  • Prioritize developments with all the concerned teams
  • Write user-stories, detailled specifications and documentation
  • Drive the delivery of new features in collaboration with development team
  • Drive the setup of KPI and analytics tools
  • Follow-up KPIs in order to be able to best prioritize new features and to monitor results of delivered features

and of course, participate in the support and daily life of the e-shop in collaboration with the teams involved.

Above all, we want you to make great things happen and manage project complexity in a structured, efficient and innovative way. 

Qualifications

  • The perfect candidate has a strong technical background (MS engineering or similar experience) & is passionate about innovative products and high-quality, user-centred design.
     
  • You are analytical and pragmatic with a problem-solving mind-set
     
  • You have a strong leadership skills with a team player and « get-the-job done » attitude.
     
  • Fluent in English, you have an excellent written and oral communication, making complex ideas understandable to a wide audience.
     
  • An experience in e-commerce or analytics tools is a plus !

Additional Information

Some of our perks 💪

Activities

  • During your breaks , play Ping-Pong 🏓 & Babyfoot like a boss
    Every day we have sport activities for you (⚽ ,🏀 ,🧘 , running , spikeball, utlitmate , climbing,..)
  • Showers at the office 🚿
    Play board games, sing with the choir 🎤 or play music (🎹,🎸)
  • Party with your colleagues 🥳 (afterworks, karaoké, boss BBQ , Xmas party...)
  • We offer time so you can participate in meetups and technology or business conferences or also teach in your previous school 📖


I already want to be part of Netatmo but please tell me more

  • Receive some free example of Netatmo product 💰
  • CSE Xmas gift 💰
  • Dedicated parking for your car and bike 🚗 and 🚴‍♂️
  • Discount on our partners products  boiler , electrical radiator , electrical appliances 💰
  • Amazing offices with a rooftop and view on Eiffel Tower 🗼
     
  • 2 remote working days per weeks on average
  • Internal mobility 
  • Flexible working hours ⏱️
  • Alan health coverage 👩‍⚕️
  • Ticket Restaurant 🍽️