Sales Order Coordinator

  • Paris, France
  • Full-time

Company Description

At Netatmo, we are all about the Smart Home! Our mission is to design products that make your home safer, more comfortable and ultimately more eco-friendly. Since November 2018, Netatmo has become a part of the Legrand group – a global leader in electrical and digital infrastructure for buildings, with millions of users all over the world.

We continue to develop our brand and products autonomously. Manage your heating and energy savings thanks to our Smart Thermostat, detect the presence of intruders using our cameras, which combine artificial intelligence and image processing software, … We also collaborate with strategic partners including the Muller Group, Velux and Legrand to create a range of products that will revolutionise your home.

With an international team of 250 motivated and passionated individuals with over 20 nationalities represented amongst our teams primarily located in the Paris region, Netatmo is always on the lookout for new talent to promote its development.

Job Description

You’ll join our Sales Administration team and be in charge of our clients’ orders using our SAP software and organising and following up on shipments. Your clients will include AMAZON, leading retail brands like FNAC, international DIY distributors such as Castorama and B2B companies including Velux.

This is a very international environment where you’ll be in regular contact with a team of 12 sales representatives, 6 of whom are based abroad (UK, Sweden, Poland).

Your main tasks will be :  

  • Order processing: monitor information, and input services and products
  • Ensure compliance with pricing policy, quality of service and delivery dates
  • Calculate the cost of sending products and organise their shipping
  • Process invoices according to incoterms
  • Opening client accounts and ensuring that product references and listings are updated.
  • Calculate shipping costs and ensure the smooth processing of shipping orders (track shipping schedules and inform clients of delays in the deliveries)
  • Resolve shipping litigation
  • Assist the accounting department in handling and following up on delayed payments
  • Manage product returns
  • Various tasks including opening client accounts, ensuring that product references and listings are updated...



You have a degree in sales administration or similar and  at least 1 or 2 years of experience in a similar position.

Knowledge of the SAP environment or of an ERP is a plus.

Excellent people skills, reactivity and organisational skills are essential to succeed in this position.

Autonomous but enjoy working in a team, customer satisfaction is important to you.

Proactive and resourceful, your analytical skills make it easy for you to look for and find solutions.

You master excel.

You will be in regular contact (via phone and especially via email) with French and international partners both internally and externally. Fluent English and French is mandatory for this position. 

This is 6 months contract from september until March 2021. 

Additional Information

Why Netatmo ?

Beyond our attractive package, as an employee at Netatmo you can receive a free sample of each Netatmo product. You'll  also be incentived to participate in Meetups and Tech or Business conferences, become [email protected] by joining our sports classes (Pilates, Yoga, Boxing, Crossfit, …) Football, Running or Ping-pong teams and healthier with our free fruit basket, show your music skills during our music sessions with [email protected], participate in our afterwork events, birthday breakfasts, BBQ with the Boss, International Lunches, Christmas parties and a range of other events.

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