IT Support Technician

  • Full-time

Company Description

At Netatmo, we are all about the Smart Home! Our mission is to design products that make your home safer, more comfortable and ultimately more eco-friendly. Since November 2018, Netatmo has become a part of the Legrand group – a global leader in electrical and digital infrastructure for buildings, with millions of users all over the world.

We continue to develop our brand and products autonomously. Manage your heating and energy savings thanks to our Smart Thermostat, detect the presence of intruders using our cameras, which combine artificial intelligence and image processing software, … We also collaborate with strategic partners including the Muller Group, Velux and Legrand to create a range of products that will revolutionise your home.

With an international team of 250 motivated and passionated individuals with over 20 nationalities represented amongst our teams primarily located in the Paris region, Netatmo is always on the lookout for new talent to promote its development.

Job Description

To support our growth, we are looking for an IT support technician who will help us in the implementation and standardization of new processes in relation to our recent acquisition by the company Legrand.

Reporting directly to our system information manager, your main responsibilities will be the following:

- User support, onboarding and offboarding of employees

- Install IT equipment (PC, laptops, printers, others, …)

- Prevent any system malfunctions and provide technical maintenance if necessary

- System administration level 1 (management of users’ rights, management of the office accesses, …)

- Update the databases and write the IT/Support procedures

- Inventory management for mobile phones and prepare internal events (workshops, presentations, …)

- Participate in several new projects as we are aiming to get the ISO 27001 certification

Qualifications

You have a degree in IT/network management

At least 3 years of experience in the IT field are required and having experience in small medium size companies is a big plus

You master Windows, Linux and Mac OS

Good level of French and English is required

Additional Information

Why Joining us?

Beyond our attractive package, as an employee at Netatmo you can receive a free sample of each Netatmo product. You'll  also be incentived to participate in Meetups and Tech or Business conferences, become Net@fit by joining our sports classes (Pilates, Yoga, Boxing, Crossfit, …) Football, Running or Ping-pong teams and healthier with our free fruit basket, show your music skills during our music sessions with Net@sound, participate in our afterwork events, birthday breakfasts, BBQ with the Boss, International Lunches, Christmas parties and a range of other events.