Technical Account Manager

  • Full-time

Company Description

www.negociosit.com

Job Description

Job Description 

Client is looking for an experienced TAM to drive the customer on-boarding process.  This job profile demands ownership, an entrepreneurial mindset, and a go-getter  attitude and presents an excellent opportunity to build a great career. 

Responsibilities: 
 
∙ Build custom onboarding plan for customers 
∙ Support pre-sales and post-sales processes 
∙ Address all techno-functional and product-related queries timely ∙ Train customers to use products efficiently 
∙ Build and maintain strong relationships with the client team 
∙ Lead in-person/online client presentations by self and or through team defining  the scope of work, on-boarding plan, product demonstrations, and  documentation 
∙ Engage with prospects to understand their unique and specific pain points and  produce compelling solutions to meet their needs. 
∙ Work with internal team members to ensure successful onboarding and  implementation of new clients 
∙ Collaborate with internal tech teams and provide feedback from the field to help  shape future development 
∙ Work closely with the Leadership Team to strategize avenues of future growth 

Qualifications: 
 
∙ Minimum of 3-5 years of experience in B2B/Enterprise SaaS company ∙ Experience and knowledge of web, app and mobile technology 
∙ Experience with email API, email campaign management and B2C marketing  automation platforms will be an advantage 
∙ Bachelor’s or Master’s degree in IT and computer science 
∙ All your information will be kept confidential according to EEO guidelines

Thank you, 
Mohammed Mujaheed | Sr. Resource Executive 
Negocios IT Solutions LLC
Phone/Text: (307) 365-6810

Additional Information

All your information will be kept confidential according to EEO guidelines.

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