Manager of Career and Advising Center (Communication)

  • Full-time
  • Department: Career and Advising Center
  • Job Type: Administrative staff
  • Grade: 13

Company Description

NU is aspiring to become an international research university, equally focusing on providing world-class education, facilitating research, and supporting innovation. Our main goal is to foster the country's future leaders and professionals. Nazarbayev University is committed to excellence in research and education; our institution's core values are academic freedom, institutional autonomy, and merit-based admission and progression system.

Website:

http://www.nu.edu.kz

Job Description

The Manager performs the following duties and responsibilities:

  1. conveys the Division’s internal and external messages to increase awareness of the stakeholders about the Division’s activities, initiatives and services, announces new initiatives/events to build a positive image of the Division and the University, effectively informs and promotes the Division, its mission, its value proposition, its brand, its people, and its services;
  2.  analyses communication channels efficiency, develops communication strategy that best supports the Division’s Operational Plan;
  3. generates and validates reports/surveys related to communication channels;
  4. drafts written materials, prepares presentations for external audience, assists in the preparation of an annual Division’s report/presentation to be presented to internal/external stakeholders;
  5. develops print materials issued by the Division and applies branding strategies to promote the Division on campus and among internal/external stakeholders, ensures high quality of both content and printing;
  6. manages the Division’s websites and multiple social media channels, translates the materials posted on the Division’s websites into Kazakh, Russian, and English;
  7. develops content to be disseminated via social media, websites, newsletters, LibGuide, press releases and other distribution channels;
  8. reaches target people to collect necessary inputs for the Division’s websites, publications and social media;
  9. creates and develops print and online advertising, does email marketing, takes photos and videos from the Division’s events;
  10. collects the learning needs and makes an analysis of learning needs of the other Kazakhstani universities for the purpose of experience sharing in the field of career services to students, participates at development and implementation of the Experience Sharing Program of the Division of the University;
  11. assists with development of methodical and training materials, and production of webinars within the Experience Sharing Program;
  12. coordinates events and activities of the Experience Sharing Program, analyses and evaluates the program effectiveness;
  13. develops, deploys and analyses customer satisfaction surveys related to the Experience Sharing Program;
  14. generates and validates reports on the Experience Sharing Program;
  15. participates in identification, evaluation, management and monitoring of risks within the framework of supervised direction;
  16. temporary performs the duties (replaces) of the responsible staff during his/her temporary absence (up to one month);
  17. timely and properly executes the tasks of the line manager and the University`s management;
  18. observes the requirements of the legislation of the Republic of Kazakhstan and the Employer`s internal documents;
  19. is responsible for exercising the labor and performance discipline;
  20. is responsible for ensuring the integrity of official documents, and prevention of the disclosure or leakage of confidential and business information, as well as information of restricted access in accordance with the legislation, Charter and internal documents of the Employer;  
  21. in case of dismissal, is responsible for timely transfer of all paper documentation, digital information, inventory to another employee as instructed by the line manager (to be certified by the act of acceptance-transfer).

Qualifications

Education: Higher education preferably with English as a main language of instruction.

Priority specializations:

  • Human resources management;
  • Psychology (career counseling);
  • Business administration;
  • Related fields.

Work experience:

The required work experience is defined in accordance with standard qualifications for administrative positions at the autonomous organization of education “Nazarbayev University”, as follows:

  • for a Master’s degree holder, at least 1 year of work experience related to the specified duties and responsibilities;
  • for a Bachelor’s or a Specialist’s degree holder, at least 3 years of work experience related to the specified duties and responsibilities obtained at national and/or international companies, or at least 2 years of work experience at Nazarbayev University

Knowledge:

  • Knowledge of legislation of the Republic of Kazakhstan in the field of education;
  • inclusive collaboration and stakeholder engagement;
  • creative problem solving;
  • ability to analyze data and complex problems, develop conclusions and solutions;
  • knowledge of software MS Office, Excel, PowerPoint

Skills:

  • skills in project management, professional development, customer relations management, career planning and strategic planning;
  • skills in examining and re-designing operations and procedures to simplify and improve;
  • skills in resources management, priority setting;
  • presentation and creative writing skills;
  • skills to plan, develop and administer integrated programs within a public or educational institution environment;
  • English, Kazakh, Russian languages proficiency

Other requirements:

  • commitment to the goals and values of the University;
  • analytical skills;
  • critical thinking;
  • sociability;
  • initiative;
  • responsibility;
  • diligence
  • result-oriented;
  • ability to work in team
  • learning agility;
  • ability to cooperate effectively with people of different ethnic and cultural background

 

Additional Information

Recruitment and selection process
Recruitment and selection at Nazarbayev University include the following process: preliminary selection based on experience and qualifications, assessments (e.g. technical skills/capabilities, aptitude, personality, work samples, in-basket exercises, and informal interviews), and motivation.

Formal interviews form the final stage of the selection process.
They are typically based on organizational values and behaviors and conducted in English.
You are encouraged to share your views and values  to identify how they fit into  Nazarbayev University core values