Specialist of Hardware of Hardware Office (servers, IT communications, information support: data transfer networks, IP telephony, videoconferencing systems) of Information Services

  • Full-time
  • Department: Information Services
  • Job Type: Administrative staff

Job Description

1) providing support and resolving incidents related to the operation of telecommunication networks, telephone and videoconferencing equipment, as well as methodological support of relevant issues;
2) maintaining the working condition of technical means, as well as carrying out verification and preventive maintenance of equipment for the purpose of timely detection and elimination of malfunctions;
3) conversion of newly commissioned equipment, carrying out its technical adjustment;
4) installing new hardware and training users to use it;
5) making suggestions for possible upgrades and changes within the Hardware Office (servers, IT communications, information support: data transfer networks, IP telephony, videoconferencing systems) of the Division (hereinafter - the Office);
6) performing the duties of Office employees assigned by the Head during their temporary absence (business trip, social leave, regular work leave, temporary disability);
7) participation in identification, evaluation, management and monitoring of risks within the framework of supervised direction;
8) timely and proper fulfillment of other orders of the General Manager, Head and the University management within the framework of his/her responsibilities and powers.

Qualifications

Higher-professional, preferable from the higher education institutions with English language of instruction

Priority specializations:
- computer science or related fields;
- information technology;
- engineering

Required work experience is defined in accordance with standard qualifications for administrative positions at the autonomous organization of education “Nazarbayev University”

Experience to support telecommunication equipment at least 3 years;

- Knowledge of the legislation of the Republic of Kazakhstan in the field of informatization and education;
- knowledge of international standards in the field of information technology (hereinafter-IT);
- possession of knowledge ensuring the smooth operation of equipment of local area network, telephone and video conferencing systems;
Knowledge in the following:
- arrangement and principles of operation of telecommunication equipment, data links;
- hardware and software of data transmission networks;
- principles of video conferencing systems;
- technical and operational characteristics, design features, goals and modes of operation of telecommunications equipment, rules for its technical operation;
- rules of registration of technical documentation;
- skills in preparing and conducting presentations;
- availability of certificates in the field of information technology relevant to the performance of these functions (preferably);
- professional knowledge of MSOffice programs (Microsoft Word, Excel, PowerPoint);

- fluent in English, Kazakh and Russian

Additional Information

- Nazarbayev University competency model;
- striving to develop professional expertise;
- commitment to the University's goals;
- integrity and ethical behavior;
- focus on results and problem solving;
- cooperation skills and customer orientation;
- innovation and risk-taking;
- critical thinking;
- building effective relations;
- interpersonal communication skills (oral and written);
- team work;
- responsibility;
- consistency;
- ability to solve various tasks;
- effective time management

Recruitment and selection process
Recruitment and selection at Nazarbayev University include the following process: preliminary selection based on experience and qualifications, assessments (e.g. technical skills/capabilities, aptitude, personality, work samples, in-basket exercises, and informal interviews), and motivation.

Formal interviews form the final stage of the selection process.
They are typically based on organizational values and behaviors and conducted in English.
You are encouraged to share your views and values  to identify how they fit into  Nazarbayev University core values