Senior Manager of Software Office (Administrative Software (ERP) at Information Services
- Full-time
- Job Type: Administrative staff
Company Description
- Management of software development tasks related to development, debugging or design of software applications, operating systems and databases in accordance with the provided design specifications;
- Implementation of enhancements to the existing software architecture and forecasting of future architectural enhancements;
- Effective implementation of software and IT support infrastructure at the University;
- Design of applications for management and maintenance of data security and integrity.
Job Description
1) evaluation of the software product on a regular basis to ensure its further compliance with the necessary requirements;
2) efficiency assessment of already used technological resources or ERP systems being implemented;
3) determination of practicality of changes and modifications of systems;
4) installation of new software and assistance in training users to use it;
5) making suggestions to the Unit management regarding possible updates and changes within the competence;
6) ensuring quality service to users, including interaction with users, responding to user requests and efficient handling of inquiries;
7) monitoring the registration of errors, comments and suggestions regarding the maintenance and development of the ERP system;
8) organizing the process of trial operation of ERP system together with structural units;
9) demonstrating effective collaboration, communication and presentation skills;
10) for the period of temporary absence, during a business trip, social leave, regular work leave, temporary incapacity of the employee, the performance of the employee's duties is assigned to a person determined by the supervising Head;
11) participation in identification, assessment, management and monitoring of risks within the supervised direction;
12) timely and proper fulfillment of other orders of the Team Lead and the University management within the framework of his/her responsibilities and powers.
Qualifications
Higher-professional, preferable from the higher education institutions with English language of instruction
Priority specializations:
- computer science or related field;
- management of information technology;
- engineering
Required work experience is defined in accordance to the demonstrated history of successful projects (leading/accomplishment/significance of the project) in the field of Information Technology
At least 2 years of experience in the field of IT is preferred
- Knowledge of international standards in IT;
- knowledge of functional and architecture of the used ERP system;
- knowledge of principles of ERP system support;
- understanding of networking, software and hardware;
- knowledge of the legislation of the Republic of Kazakhstan in the field of information and education;
-change and project management skills;
- preparation and delivery presentation skills; ;
- ability to effectively prioritize and execute tasks in a high-pressure environment;
- availability of certificates in IT relevant to the performance of these functions (desirable);
- Nazarbayev University competency model:
1) desire to develop professional expertise;
2) commitment to the goals of the University;
3) integrity and ethical behavior;
4) results-orientation and problem-solving;
5) cooperation skills and client orientation;
6) innovation and risk acceptance;
- critical thinking;
- building effective relations;
- interpersonal skills (verbal and written);
- ability to work in team;
- responsibility;
- systematic approach, multi-tasking, time management
Additional Information
- Fluent in English, Kazakh, Russian.
- Agile knowledge;
- C++; Net, C#, java, Python