Destination Expert - Yacht Specialist (Sales)

  • Full-time

Company Description

Kensington Tours is an award-winning luxury tour operator offering tailor-made, private-guided experiences to the world’s most extraordinary destinations. Our brand promise is to create the experience that changes the life, and we’re looking for passionate and highly motivated sales professionals with direct travel sales experience to be part of our fun, collaborative and engaging team.


To learn more about Kensington Tours, visit kensingtontours.com
 

Job Description

As a Yacht Specialist, you are responsible for the planning, selling and implementation of luxury yacht charters and private-guided high-touch experiences for our customers.

From the initial conversations to providing expert advice, and yacht knowledge, from sourcing suitable yachts, collecting quotes to sending confirmations and drafting contracts, you will work closely with high-end customers and service providers to create the ultimate ultra-luxe travel package for each of your clients. You will need to craft your approach creatively and you will negotiate, handle objections, and identify additional business opportunities. It’s your goal to ensure all clients return home having had a trip which exceeds their expectation.

Who You Are

  • A Passionate Traveller & Yacht Expert
    A mountain climber, a deep diver, an explorer, a curious nomad or perhaps a globetrotter who has lived, worked or travelled extensively in your specialized region. You have either worked on a yacht as a crew member or have experience in the yacht industry.
  • A Fabulous Storyteller
    You share your destination and yacht expertise passionately and can create a story that ignites excitement through a warm phone presence and professional email communications.
  • A High Performer
    A trusted advisor, an account manager, an entrepreneur. You know how to follow a lead, entice a client, close a sale and guarantee satisfaction.
  • A Devoted Team Player
    Your team matters to you. You enjoy partnering with and supporting each other during work hours, and the conversations will likely continue when the computer is off. 
  • A Curious Learner
    You are excited to keep updated with new product development and thrive on continuing to build intimate knowledge of your region.

Qualifications

  • Minimum 3 years sales experience in the luxury market
  • Ideal candidates have previously worked on a yacht or in the yacht industry as a yacht broker, central agent, or yacht service provider.
  • Must possess experience in building FIT packages servicing high-touch clientele
  • Experience in the yacht industry including yacht destination knowledge, yacht terminology, contracting or servicing yachts
  • Well-versed in consultative sales approach
  • Proven record of meeting and exceeding monthly sales targets
  • Expert in client relationship building specifically with high-touch clients
  • Ability to resolve problem independently in a timely manner
  • Appreciate and exemplify teamwork

Additional Information

Cultural Fit

  • Able to thrive in an entrepreneurial environment.
  • Team-oriented
  • Thrives in a KPI driven environment
  • Highly functional in a fast paced, constantly changing workplace - building plans through iterations from learning on what’s working and not working.
  • Ability to build trust and work through conflict both upwards and downward.

We thank all candidates for their interest however only those selected for an interview will be contacted. Successful candidates will receive communications from the Navigatr Talent Acquisition team, our exclusive recruitment partner.