Senior UX Designer

  • Full-time

Company Description

Founded in 2017, TripArc is a $750 million privately held company that powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR, and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge –TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc's goals are simple. To make our network of over 1400 travel entities more profitable, efficient, and help them create truly unique travel for their clients.

Job Description

TripArc’s UX team is looking for an experienced designer to work as a strategic partner on key initiatives. Our multi-functional UX team is focused on requirements, client insights, and product design to support ongoing feature releases across multiple proprietary technology platforms, with the goal of driving sales performance and revenue growth. Our UX team acts as the voice of hundreds of Destination Experts and Travel Advisors who use our technology products to manage the business of travel, from itinerary building to quote and booking management. You will also be working on our client-facing assets, including websites and mobile apps. Your work will involve solving interesting and complex user flow and interface challenges, creating wireframes, prototypes and/or visual designs, and overseeing the visual interface for the web-based products or applications.

As a member of the UX Design team, you will:

  • Work closely with other Designers, Product and Engineering teams to develop solutions to new problems while bringing consistency, simplicity, and ease-of-use to the experience of our products.
  • Design and prototype elegant solutions for web and mobile environments.
  • Identify user needs, sketch solutions with prototypes, test ideas, and refine designs with data and user feedback.
  • Document detailed interaction models and UI specifications.
  • Iterate alongside engineers to build great user experiences.
  • Collaborate with other designers to maintain design consistency and coherence across all of our platforms and promote the best UI practices to other designers, engineers, and product owners.

Qualifications

  • At least 5 years of experience in UX design.
  • An online portfolio.
  • Bachelor's and/or Master’s degree in User Experience or a related field (human-computer interaction (HCI), psychology, sociology etc.)     
  • Strong knowledge of prototyping tools.
  • Ability to work well with others across the business.
  • Ability to work in a dynamic and fast-paced environment.
  • Understanding of HTML/CSS/JS capabilities and limitations.
  • Relentless desire for innovation, balanced with business needs, and customer expectations.
  • Curiosity, continuous learning and an open-minded attitude.
  • Nice to have HTML/CSS/JS skills.
  • Experience working in travel industry would be an asset.

Additional Information

Cultural Fit

  • Able to thrive in an entrepreneurial environment.
  • Team-oriented
  • Thrives in a KPI-driven environment
  • Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning what’s working and not working.
  • Ability to build trust and work through conflict both upwards and downward.

We thank all candidates for their interest however only those selected for an interview will be contacted. Successful candidates will receive communications from the Navigatr Talent Acquisition team, our exclusive recruitment partner.