Order Puller / Package Handler

  • 115 Lena Dr, Aurora, OH 44202, USA
  • Full-time

Company Description

Our Divisions:

Bulk Apothecary was founded in mid 2010 as a small brick & mortar specialty retailer in Streetsboro, Ohio and has since grown to become one of the nation's largest online suppliers of natural ingredients and essential oils. Our main focus from the beginning was soap and candle making supplies, but word of our fantastic prices, amazing quality and excellent customer service spread.  Within 3 years, we expanded our offering to a wide range of specialty ingredients and vitamin supplements and had a dominant online presence that was growing by the day.  Today, we still operate our small store in Streetsboro, Ohio but also have an online presence that's growth is nothing short of amazing. 

Natural Essentials was founded in 1995 and has quickly grown to one of the Nation's premier contract filling companies. Because of our strong focus on quality, customer service and price, Natural Essentials has maintained outstanding growth in one of the worst economies in U.S. history. Today, Natural Essentials employees nearly 150 employees and manufactures products that are found in almost every retailer in the USA.

Job Description

Job Description

Order Fulfillment Associate

Job Description

The Order Fulfillment Associate’s primary function is to support E commerce distribution by performing the job duty of fulfillment operations. This involves fulfilling customer orders accurately and efficiently. All Order Fulfillment Associates are responsible for general work cell upkeep / housekeeping duties to ensure a safe, clean, and orderly work environment. The Order Fulfillment Associate works on an item based transactional basis in adherence with company quotas. The Order Fulfillment Associate is a full time position that works 5 days a week, 40+ hours, and the hours of work are Monday through Sunday 7:00 AM to 4:30 PM +/- that typically requires working weekends during the Thanksgiving Holiday Season. Bulk Apothecary works out of a 140,000 square foot distribution center and is located in Aurora, OH.

Duties and Responsibilities

  • Arrive to work on time daily and prepared to work
  • Fulfill customer orders accurately and efficiently
  • Functions may include, but are not limited to:
  • Picking
  • Verifying Order Contents for Accuracy
  • Making boxes
  • Stacking
  • Communicating inter-departmentally Quota Expectations*:
  • Quotas are tier based levels and are determined by area of work within Order Fulfillment
  • Required to obtain posted minimum quota tier based on area of work within Order Fulfillment
  • Quality Expectations:
  • Below Minimum: Period Accuracy = 97.5 %
  • Minimum: Period Accuracy = 98.75%
  • Expected: Period Accuracy = 99.3%
  • High Performer: Period Accuracy over 99.4% * Knowledge of all products carried by Bulk Apothecary
  • Communicate warehouse issues to Supervisor / Manager ie: Misplaced products, products missing bin locations, unlabeled product, inventory discrepancies etc. * Utilizing computers, tablets, scanners, printers to fulfill customer orders
  • Assist in other areas when deemed necessary by Order Fulfillment Leadership
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice

Knowledge, Skills and Abilities

  • Ability to communicate effectively
  • Basic mathematical skills, basic reading skills

Working Conditions and Physical Effort

  • Moderate physical activity; Requires handling of average-weight objects up to 60 pounds (Unless assigned to USPS) or standing, sitting and/or walking for more than eight hours per day
  • Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors/fragrances, and/or loud noises
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • Ability to tolerate conditions associated with no air conditioning
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice

Starts at $11.50 per hour.

Reports to the Order Fulfillment Supervisor

Additional Information

All your information will be kept confidential according to EEO guidelines.