Senior Learning & Support Officer
- Full-time
Company Description
Natixis is part of the Global Financial Services business unit, the global arm of Groupe BPCE, specialized in Asset & Wealth Management and Corporate & Investment Banking and counts nearly 16,000 employees across 38 countries.
The Groupe BPCE, the second-largest banking group in France through its two retail banking networks, Banque Populaire and Caisse d’Epargne.
Natixis in Portugal mission is to transform traditional banking services by developing innovative solutions for the bank’s business, operations and work culture, being a key driver of the company’s culture of agility and innovation. Teams of IT and Banking Support Activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.
Job Description
Administrative management of training :
- shared training sessions for the group’s retail banks (Banques Populaires and Caisses d’Epargne) - (batch 1)
- organization of training (inter or intra) as part of the training plan for entities managed by ‘Le Campus BPCE’ - (batch 2) : BPCE SA, CEGC, BPCE Factor, BPCE Financement, BPCE Lease, Car Lease
Main tasks and goals:
- Session planning
- Registration of employees with training organizations
- Organization of the logistics of the sessions
- Administrative and financial management of training (from purchase order to invoicing)
- Archiving of training documents
- Entering signatures in the internal LMS and tracing training
- Registration and follow-up of regulatory e-learning training and continuing education
- Preparation of training committee presentations
- HR watch / Training with the client (communication, brainstorming workshops)
- Continuous process improvement
- Reportings.
Qualifications
- Bachelor's Degree in Education, Human Resources, or a related fields.
- Proven experience in administrative support within a learning and development environment, with a strong focus on client satisfaction, reporting, and performance monitoring.
- Exceptional organizational and time management skills, with the ability to prioritize and delegate effectively.
- At least a French level C1 (mandatory) and a English level of B1.
- Outstanding communication and interpersonal abilities, with a proven track record of working collaboratively with diverse teams and clients.
- Proficiency in Microsoft Office and expertise in learning management systems, with a focus on data analysis, reporting, and performance monitoring.
- A deep passion for supporting the learning and development of others, with a dedication to exceeding client expectations and achieving performance targets.
We will only consider English or French CV's.
Additional Information
Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. After grabbing a cup of coffee and fresh fruit, pick up your laptop and choose your spot for the day. It's going to be a busy one: French class before lunch and, just after, quick medical appointment at Natixis doctor's office.
Lunch break. Outside in the big terrace (look at your crops at the Urban Garden; ready to harvest!) or, if you feel like stretching your legs, walk downtown to grab lunch.
Back inside. Quick sprint review (working together anywhere means virtual happy birthday to that colleague in Paris that just turned 35). The afternoon went flying (tasks, reports, calls, some jokes with your teammates). End it on a high note: just one PlayStation game or the final match for that ping-pong tournament.
Tomorrow, you complete that certified technical training and the day after, you will work from home, taking advantage to finally do that online course on Udemy. Once you are done with your tasks for the day, you can visit the office for a board games session or show up at the rehearsal of one of Natixis bands. If that is too steady for you, meet your colleagues to surf some waves or join them in a football match.