VMware Expert (VDI)- Production Engineer

  • Full-time

Job Description

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

The VDI virtualization team is supporting a “Vital” platform ( RTO=0 / RPO=60min) that provide virtual desktops for roughly 4000 users worldwide.

We are currently seeking an experienced VDI Administrator to join our team in major financial group. As a VMware Expert (VDI) - Production Engineer, you will be responsible for maintaining and enhancing the stability, security, and performance of our critical Windows-based systems, ensuring seamless operation of the bank's IT infrastructure.

This is a team creation to manage VMware VDI virtualization platforms.
This mission is subject to structural constraints, ad-hoc interventions during non-business hours and working shift from 8 am to 1 pm and 12:30 pm to 7 pm. May be required to work nights and/or weekends during (un)planned outages and other special circumstances

Missions

  • Manage the VDI Horizon virtualization platform.

  • Ensure the availability of technical resources.
  • Maintain information system applications in operational condition for quality, productivity and security.
  • Analyze the operational risks and customer impacts of its area of responsibility
  • Contribute to reliability, securing and optimizing security in its area of responsibility
  • Ensuring the right level of service quality in line with the requirements of service contracts (SLA) in their area of responsibility
  • Deliver and maintain ESXi, NSX, VSAN infrastructures.
  • Documentation: Create and update process/configuration documentation for many tasks and project requirements
  • Provide support level 2~3 for Desktop teams.
  • Manage and deliver Changes.
  • Analyze and correct incidents
  • Implement technical resolution solutions of incidents. Perform diagnostics to identify causes of malfunction, propose and implement "back-up" fixes and solutions.
  • Handle and respond to requests.
    Resolve issues.
  • Perform high-level systems analysis, evaluation, troubleshooting of Horizon View, vSAN and ESXi.
  • Strong operational skills on ESXi, Horizon View, NSX, VSAN, vROPS.
  • Strong scripting tools and script writing skills (PowerShell )

Qualifications

What we’re looking for 

Qualifications and Hard Skills:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • A minimum of 5 years of experience as a VDI Administrator, preferably in the financial or banking sector.
  • Understanding of ITIL principles and experience working within ITIL-based environments.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Ability to analyze the impact of production events (changes, incidents, problems, etc.) in relation to SLA. Ability to manage high impact incidents (Functional) : Expert
  • System: Linux (RedHat, CentOS), Windows 201x (Technical / Technological) : Intermediate
  • Powershell (Technical / Technological) : Expert
  • Networks (Technical / Technological) : intermediate
  • Troubleshooting (Functional) : Expert
  • Scripting (Technical / Technological) : Expert
  • Vmware Horizon View (Technical / Technological) : Expert
  • Vmware (Technical / Technological) : Expert
  • VMware NSX (Technical / Technological) : Expert
  • VMware vROPS (Technical / Technological) : Expert
  • VMware VSAN (Technical / Technological) : Expert

Soft Skills:

  • Good level of English - minimum B2 (mandatory);
  • Good level of French is a nice to have (but not mandatory, also language classes are provided);
  • Ability to keep up with a demanding and fast-paced environment;
  • Willingness to learn and develop;
  • Good communication skills;
  • Ability to work in a team.

Additional Information

At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant’s gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.

 

#MuchMoreThanJustAJob

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path. 

Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!). 

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights. 

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour. 

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