IT Production Team Leader

  • Full-time

Job Description

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.  

The Leasing production team is supporting the BPCE Lease Business. BPCE Lease is a subsidiary company of 700 ends users. They use 30 applications to promote leasing deals to professionals and retail clients from banks of our BPCE Group (Banques Populaires, Caisse d’Epargne, Bred…). They finance real estate and furniture like cars, boats, wind turbines…

We are in charge of IT platform from digital applications for final customers to backoffice applications to pay suppliers and take a rent to final customers. This perimeter needs to provide 24/7 support, due to its ‘online digital banking’ business and due to Control-M jobs/CFT night executing.

These platforms run on Windows for 20% and Linux servers for 80% with Jboss/IBM HTTP Server or Apache/Informatica/Filenet middleware and Databases running on Exadata Oracle servers. Installations are made with XLDeploy/XLRelease, monitoring with Zabbix/Appdynamics/ELK. 90% of our applications are editor’s solutions.

Our team manage IT platforms in production (solve incidents and deliver changes on applications and jobs without interruption for customers) and build IT architectures on our internal cloud and cloud providers like AWS, SalesForce, Azure during business projects. You will work with different teams like dev teams from BPCE SI, infrastructure and security teams from BPCE IT.

We have 3 different users :

  • Banking users in BPCE Group (Banques Populaires, Caisse d’Epargne, Bred…) to promote our financial solutions for professional customers
  • Ends retail users from Banques Populaires and Caisse d’Epargne are also our final customers
  • BPCE Lease users who work in backoffice at the head office when leasing deals are signed

The Team Leader deploys the BPCE Managed Services & Technologies strategy at the department level. It leads its team on a human and technical level.

Missions

Deploy the Company’s strategy at its department level and participate in the development of its business development plans

  •  Develop and evaluate employees' skills.
  • Support employees so that they are involved in their professional career.
  • Anticipate business developments and prepare employees for them.
  • Promote communication based on constructive feedback at the individual and collective level
  • In response to questions: clarify, illustrate the possibilities for development and/or needs for skills development and/or direct the employee to the appropriate contacts

Anticipate, define and implement changes in the organization of the activity within the company:

  • Create the optimal conditions for defining and implementing changes: involve employees, communicate, support, train
  • Propose methods for integrating changes in the activity of the service concerned to promote their consideration

Appropriate and relay upward, downward and transversal communication.

  • Promote exchanges within his entity and within the company
  • Ensure close proximity to employees, top-down communication as part of the deployment of key Company topics (decisions, group info, customer info, etc.) In order to ensure that the hierarchy is aware of any operational difficulties.

Organize and facilitate daily the activity of his entity and its interactions with the company:

  • Implement and facilitate a continuous improvement process.
  • Provide business reporting and forecasting
  • Contribute to budget construction, monitoring and risk monitoring.
  • Operate in synergies and promote cooperation with other entities of the company within the scope of budgetary responsibility

In terms of its service

  • Support employees in decision-making and operational practice to guarantee and optimize the quality of service and technological heritage
  • Guarantee the maintenance of annual budget plans and ensure that all convergence and economic efficiency actions planned in the BPCE Managed Services & Technology Business Plan are effectively implemented

Qualifications

What we’re looking for 

Qualifications and Hard Skills:

  • Proficiency with server-side languages such as Python, Power shell.
  • Familiarity with database technology such as MySQL, Oracle, and MongoDB.
  • General knowledge of deployments tools (GIT, XL Deploy, XL Release, Bitbucket)
  • Good knowledge of production tools like Scheduller (Control-M), Supervision (Zabbix, AppDynamics, ELK…)
  • Good knowledge in Unix and Windows environment
  • Expert in Apache, Python, JBOSS technology or Windows / IIS
  • Good knowledge of web application and 3-tier architecture
  • Some Knowledge of system, network
  • Machine Learning knowledge would be appreciated
  • Snow knowledge would be appreciated
  • Strong organizational and project management skills.

Soft Skills:

  • Excellent verbal communication skills. 
  • Good problem-solving skills. 
  • Attention to detail. 
  • Good level of English – minimum B2 level;
  • French is requiered – minimum C1
  • Ability to keep up with a demanding and fast-paced environment;
  • Good priority definition skills;
  • Know how on implementing pedagogy methods;
  • Ability to work in a team.

Additional Information

Candidate’s Journey: 

Following your online application, you’ll be contacted by one of our Talent Acquisition Specialists. The next steps would be to meet our business experts (Team Leaders and Team Managers), welcome and onboard you into the Team. 

Few other things you should know: 

This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model. 

Last but not least, we invite you to discover what a day in your like could look like: 

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path. 

 
Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!). 

 

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights. 

  
Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour. 

 

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