ServiceNOW Developer

  • Full-time

Job Description

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

The ServiceNow BPCE-IT team is in charge of: 

  • Ensuring development of new functionalities for specific projects 
  • Managing maintenance actions of the instances 
  • Managing instance settings 
  • Keeping instances in operational condition 
  • Providing user support. 

The scope of the team is international and includes the following features  

  • ITSM applications (incidents, problems, changes, service catalog, etc...) 
  • Portal and mobile application  for end-users 
  • Custom applications  
  • Specific business ticketing applications. 

A ServiceNow developer is a software developer who specializes in working with the ServiceNow platform. They design, code, and troubleshoot applications. In addition to working on custom applications, ServiceNow developers may manage the platform and infrastructure. They handle tasks like architectural changes, integrations, and new module implementation. 

Missions

  • Ensure the development of new functionalities for specific projects;
  • Manage maintenance actions of the instances;
  • Manage and guarantee instance settings;
  • Keep the instances in operational condition;
  • Provide user support.

Qualifications

What we’re looking for 

Qualifications and Hard Skills:

  • ServiceNow experience;
  • Knowledge in Javascript;
  • Knowledge in REST API;
  • Knowledge in Web languages (HTML, CSS, Angular JS);
  • Problem-solving;
  • Project management;
  • Collaboration;
  • Communication.

Soft Skills:

  • Good level of English - minimum B2 (mandatory);
  • Good level of French is a nice to have (but not mandatory, also language classes are provided);
  • Ability to keep up with a demanding and fast-paced environment;
  • Willingness to learn and develop;
  • Good communication skills;
  • Ability to work in a team.

Additional Information

Candidate’s Journey 

Following your online application, you’ll be contacted by one of our Talent Acquisition Specialists. The next steps would be to meet our business experts (Team Leaders and Team Managers), welcome and onboard you into the Team.  

Few other things you should know:  

This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model.  

Last but not least, we invite you to discover what a day in your like could look like:  

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.  

Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).  

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.  

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.

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