Natixis is a French multinational financial services firm specialized in asset & wealth management, corporate & investment banking, insurance and payments. A subsidiary of Groupe BPCE, the second-largest banking group in France through its two retail banking networks, Banque Populaire and Caisse d’Epargne, Natixis counts nearly 16,000 employees across 38 countries.

As Natixis Innovation Hub, Natixis in Portugal mission is to transform traditional banking by developing innovative solutions for the bank’s business, operations and work culture, being a key driver of the company’s culture of agility and innovation. Teams of IT and Banking Support Activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.

Team presentation and main goal:

Natixis, its subsidiaries, and branches are subject to different international, local and internal law and policies.

(Such as French, European, American or UN regulations as well as other jurisdictions where Natixis is present).

To be compliant with all those regulations, Natixis has implemented a control framework within the Customer Support Division (PSC) of the Operations Department.  Here you will check the alerts, generated by an internal tool, during the screening process, by mitigating or escalating first LoD (Level of defence).

As a team leader, you will be supervising, managing, supporting and motivating around 12 elements team members daily, by setting a good example and engage the team to achieve goals and develop their potential. Always making sure, that the operation is handled in the most efficient way.

Main tasks and goals:

• Good Knowledge of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance;
• An expert understanding how the analysis are executed, why, the differences between them and their impacts;
• Ensure that operational daily volumes are handled within due time, in an efficient and rigorous way;
• Participate in the various projects related to the constantly evolving activity;
• Provide reporting and indicators to support management decisions;
• Monitor team performance and report KPIs;
• Report and handle any atypical transactions;
• Interact and create a good relationship with all the stakeholders (for example with onshore colleagues);
• Supporting the team in any subject matter expertise as needed;
• Encourage team motivation, creativity and risk-taking;
• Monitor employee productivity and provide constructive feedback and coaching;
• Set clear team goals, by establishing plans to determine tasks, priorities, and timelines and identifying the resources needed;
• Identity and unleash talent;
• Recognize high performance and reward accomplishments;
• Ability to challenge current process setup and take part in various initiatives;
• Participate in the development of goals and execution of Natixis strategies within the function or department;
• Detect and follow operational improvements (such as innovation and technological ideas/projects) to develop new and/or enhance existing processes and address possible issues and inefficiencies;
• Guarantee governance and confidentiality subjects are preserved.

Additional information:

• Work on holidays;
• At least 2 pre-defined days at the office.

• Proven experience in monitoring compliance area/s such as transaction monitoring, KYC, fraud or AML (2 years);
• Proven work experience as a team leader/supervisor (at least 1 year);
• Advanced Knowledge in Microsoft Office Pack and Internet Search;
• In-depth knowledge of performance metrics (Power BI knowledge will be a plus). 

Soft Skills:

• Ability to multi-task under tight deadlines;
• Excellent communication and interpersonal skills;
• Skilled at synthesis and analysis;
• Outstanding organizational and leadership skills;
• Flexibility and diplomacy when dealing with staff and coworkers;
• Strong work habits focusing on safety, quality, and productivity;
• Able to encourage and empower a performance-driven culture of high standards on a motivated, rigorous, and disciplined team;
• Ability to make decisions as well as influence decision-making;
• Hands-On approach;
• Able to balance individual work with centralized information;
• Passion for Continuous Improvement.

We will only consider English CV's

This job is only available until 06 July.

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. After grabbing a cup of coffee and fresh fruit, pick up your laptop and choose your spot for the day. It's going to be a busy one: French class before lunch and, just after, quick medical appointment at Natixis doctor's office.
 
Lunch break. Outside in the big terrace (look at your crops at the Urban Garden; ready to harvest!) or, if you feel like stretching your legs, walk downtown to grab lunch.
 
Back inside. Quick sprint review (working together anywhere means virtual happy birthday to that colleague in Paris that just turned 35). The afternoon went flying (tasks, reports, calls, some jokes with your teammates). End it on a high note: just one PlayStation game or the final match for that ping-pong tournament.
 
Tomorrow, you complete that certified technical training and the day after, you will work from home, taking advantage to finally do that online course on Udemy. Once you are done with your tasks for the day, you can visit the office for a board games session or show up at the rehearsal of one of Natixis bands. If that is too steady for you, meet your colleagues to surf some waves or join them in a football match.