Garden Center - Sales Team Member

  • 604 Williams St, Austin, TX 78752, USA
  • Full-time

Company Description

***Full And Part Time Available***

https://GardenSeventeen.com

Garden Seventeen is a NEW one-stop greenhouse and garden store destination in the heart of central Austin. Our goal is to empower DIY gardeners and plant lovers with everything they need to transform their living spaces, from backyards and front porches to high-rise balconies and kitchen windowsills.

From the award-winning team behind Native Edge Landscape, Garden Seventeen was built to bring the same quality of service and gardening expertise to a fun, inclusive retail experience where everyone is welcome, from gardening enthusiasts to garden-curious beginners.

Our vibrant garden store includes an expertly curated plant nursery, high-quality gardening supplies and materials, and a wide selection of local pottery and garden art. We also host hands-on workshops, inspiring demonstrations, and other interactive events to help Austinites level up their gardening knowledge and bring their dream landscapes and indoor plantscapes to life.

Native Edge Landscape is not your typical landscape design firm. Grown from seed right here in Austin, Native Edge is a full-service landscaping business committed to responsibility—to our environment, our community, and our clients. 

Rodney Lee Brands owns and manages a family of professional companies in the landscape and green industry. Rodney Lee Brands is committed to crafting a unique experience for its customers through its family of brands; including Native Edge Landscape & and the new Garden Seventeen plant shop (opening spring 2020).

Job Description

Your Role
Proactively greet customers while answering all questions about plants and products while producing sales


Your Supervisor
General Manager


Key Expectations
• Greet every customer of Garden Seventeen with a positive, welcoming attitude
• Create a positive and upbeat atmosphere for customers during every customer interaction

• Maintain proper sales goals
 

Primary Responsibilities
• Greet customers upon entry and exit of Garden Seventeen with a positive, welcoming attitude
• Maintain company standards for customer service and experience to Garden Seventeen standards
• Create and maintain seasonal inspiring displays throughout sales floor areas for merchandising product and add-on sales, see Floor Manager for details and seasonal ideas
• Proactively manage and assist with cleaning and organizing of product on a daily basis
• Proactively manage and assist with plant cleanliness and maintenance on a daily basis
• Proactively assist with labeling and processing-in material and product upon arrival as needed
• Assist with inventory control of product, as well as plant health and report to Floor Manager with inventory sheets as needed
• Uphold the highest standards of confidentiality and discretion
• Maintain a clean and professional uniform appearance while on the floor
• Have a radio/walkie-talkie with you at all times for in-house communications
• Maintain all company property and devices with care and respect
• Proactively assist with labeling and processing-in material and product upon arrival as needed


Secondary Responsibilities
• Answer incoming customer calls
• Provide support and back up as needed to cashiers and loader
• Assist with processing in new plant materials and products, as needed
• Assist with watering plant materials, as needed
• Attend all applicable company meetings, required
• Contribute to the maintenance, organization and cleanliness of Garden Seventeen facilities

Qualifications

  • Customer service experience 
  • Able and willing to work outside in the elements as needed
  • Plant knowledge required
  • Garden center experience is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.