Garden Center - Head Cashier
- Full-time
Company Description
Rodney Lee Brands owns and manages a family of professional companies in the landscape and green industry. Rodney Lee Brands is committed to crafting a unique experience for its customers through its family of brands; including Native Edge Landscape & and the new Garden Seventeen plant shop (opening spring 2020).
Job Description
Key Expectations
- Greet customers upon entry and exit of Garden Seventeen with a positive, welcoming attitude
- Create a positive and upbeat atmosphere for Cashiers and customers during every customer interaction
- Communicate clearly to direct and manage Cashiers to optimize work flow, and a swift efficient check out experience for customers
- Communicate clearly with Floor Manager, Loaders and Sales Team Members to ensure customer’s needs area addressed and met in a timely fashion
- Manage cash drawers for opening and closing duties securely and with the upmost professionalism
- Manage small returns and exchanges as needed based on company protocol
- Act as the primary point of contact for all customer and cashier needs at time of check out
Primary Responsibilities
- Efficiently and professionally cash out customers with a positive upbeat attitude at time of check out
- Assist customers in deciding on what soil amendments and other bagged goods may be required for their purchase, with additional professional recommendations for add-on sales
- Effectively and professionally communicate with Loaders to coordinate bagged goods pick up for customers at time of check out
- Create and maintain seasonal inspiring displays in and around registrar area for merchandising product and add-on sales, see Floor Manager for details and ideas
- Proactively manage and assist with cleaning and organizing of product on a daily basis
- Proactively manage and assist with plant cleanliness and maintenance on a daily basis
- Assist with inventory control of product, as well as cashier materials (such as receipt paper, etc) and report to General Manager with inventory sheets as needed
- Have a radio/walkie-talkie with you at all times for in-house communications
- Uphold the highest standards of confidentiality and discretion
- Maintain all company property and devices with care and respect
- Proactively assist with labeling and processing-in material and product upon arrival as needed
Qualifications
- Previous management experience preferred
- Previous cash/ credit card handling experience preferred
- Previous garden center experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.