District Manager - Edmonton

  • Full-time

Company Description

Are you interested in joining an exciting team? We are looking for people who seek a great career in a business savvy organization, and an opportunity to have a lasting career. Money Mart is seeking people who deliver excellent customer service, and have a desire to push boundaries. We offer competitive pay, benefits and a fast-paced work place focused on developing leaders! 

Who are we?

Money Mart has been helping Canadians with their financial needs for over 25 years. Whether you need a payday loan, your cheque cashed, or simply need to exchange some foreign currency, Money Mart is here to serve you. With branches open late across Canada, it’s easy to see why more and more people choose us for fast, friendly, hassle-free solutions.

  • Specialties: Payday Loans, Cheque cashing, Foreign Currency, Western Union, We buy Gold, Taxes
  • Website: http://www.moneymart.ca
  • Industry: Retail, Sales, Financial Services
  • Company Size: 5001-10,000 employees
  • Founded: 1982

Job Description

GENERAL FUNCTION

 

The District Manager is responsible for overseeing store operations for 10-15 retail locations. This includes but is not limited to recruitment, talent management, coaching, training, & compliance. District Managers are ultimately accountable for meeting and/or exceeding budgeted targets to include but not limited to Revenue, Labor, Debt, Expenses and over all EBITDA along with ensuring customer satisfaction and product quality.

 

DUTIES/RESPONSIBILITIES

 

1.                Implementing Corporate Strategy Within The District by:

·        Consistently communicating and implementing the company’s  goals, values, strategies and policies

·        determining the needs of the District (long term and short term)

·        setting measurable goals and objectives

·        motivating Managers and staff to achieve those goals and objectives

·        delegating secondary responsibilities to Store Managers and others

 

2.                Teaching and Training Within The District by:

·        coordinating recruitment of CSR’s and Managers

·        monitoring, to ensure that all employees are meeting Customer Service Standards

·        ensuring that all employees are meeting expectations of the CSR Training Program

·        training Managers capable of meeting or exceeding Management Standards

·        measuring performance of CSRs, Managers and Stores

·        recognizing achievement at all levels

·        Liaise with Regional Trainer to ensure training needs are met within District

 

3.                Administrating Day To Day Operations Within The District such as:

·        Monitoring controllable expenses and initiating corrective actions as necessary

·        Supervising timely and accurate accounting and reporting from the stores to Head Office

·        Liaising between Head Office and District stores so as facilitate an efficient flow of information in both directions

·        Solving problems

·        Controlling and managing company inventories and assets, such as; store cash limits

·        Ensuring operational and store security is maintained

·        Adjusting and improving existing systems to meet the constantly changing needs of the District and organization (in consultation with the NOM and Head Office)

·        Conducting store visitations and audits as detailed by Regional Vice President

 

 

4.                Developing Business Within The District by:

·        Implementing District marketing strategies in conjunction with other Districts and Head Office

·        Creating and maintaining a cooperative relationship with Government agencies

·        Developing a network of positive contacts within the business community

·        Conducts business to business calls and models this with store staff to demonstrate and coach revenue generation skills to the store.

 

5.                Communications

·        Conducts one on one’s with all managers consistently for coaching and development

·        Facilitates meetings regularly with all store managers in the

·        timely manner district

·        Accessibility to staff respond to check approvals and emergencies in a timely manner

 

6.                Human Resources

·             Effectively interviewing and selecting CSR and MDP candidates suitable for employment.

·             Completing required HR paperwork on a timely basis, including but not limited to: new hire processing, terminations, benefits enrollment, and status changes.

·             Demonstrating sound judgment with subordinates, recognizing individual differences and abilities, in order to build solid teams at all locations.

·             Develop and execute District succession plans and talent management plans.

·             Administering progressive discipline according to established guidelines.

Qualifications

EDUCATION

 

  • Bachelor’s degree required

 

EXPERIENCE

 

·         Two or more year’s practical Management experience as a store Manager.  Mixture of DFG and or previous management experience of a multi-unit organization for a minimum of 3-5 years.

 

SKILLS

  • Excellent organization, team management & financial management skills,
  • self-reliant/ self-starter,
  • excellent interpersonal and communications skills,
  • good analytical skills,
  • excellent role model and leader, able to motivate and get results from others,
  • unquestionable integrity,
  • able to adapt to a changing business environment
  • Committed to providing outstanding customer service.

 

PROBLEM-SOLVING 

 

This position is responsible for ensuring that all stores within the District are generating revenues and profit from marketing all company products to our diverse customer base and there is no compromise on the fiduciary responsibility of the function. Problems are usually of resolved at this level with or without the assistance of LP and/or HR. However, issues that potentially threaten the company with a liability get escalated to the RVP and/or VP of Operations.

Additional Information

We invest in our employees, and offer extensive training, and development programs to set you up for future success. We look for bright, energetic, motivated individuals who are interested in learning and developing their career.