Special Campaigns Manager

  • Full-time

Company Description

The Nashville Symphony inspires and engages a diverse and growing community with extraordinary live orchestral music experiences.

As Middle Tennessee continues to grow and transform, the Nashville Symphony will be a financially robust, leading orchestra fully supported and embraced by the community it serves and recognized by its peers for its innovation and excellence. Key to achieving this vision, the Nashville Symphony will:

  • Entertain and educate audiences with varied opportunities to engage with orchestral music.

  • Be recognized as a leading arts organization defined by performing an innovative and excellent portfolio distinguished by a commitment to American music, including underrepresented voices.

  • Strengthen diversified revenue streams in order to routinely deliver a balanced operating budget and meet goals for endowment contributions.

  • Build a diverse, welcoming, and effective organization that is a great place to work and is reflective of the Middle Tennessee community.

Job Description

Description of Responsibilities

The Special Campaigns Manager is an integral member of the Development team, with primary duties focused on preparing and supporting the CDO, CEO, and VP of Development to do their best frontline work with Nashville Symphony patrons for both the Annual and Endowment Campaigns. We are seeking an enthusiastic and detail-oriented creative individual, with a sincere interest in people and music, to focus on the following:

Primary Duties and Responsibilities

1. Support the CDO, CEO, and VP of Development to strategize and plan for an ongoing program that will identify, cultivate, solicit and steward a base of well-informed and highly engaged donors, creating strategies for each individual donor to chart steps and progress.

2. Make sure all steps taken by CEO, CDO, and VP with donors are entered in Tessitura. This means proactively getting this information from CDO and CEO.

3. Oversee cultivation steps, including coordinating all details of engagement events for patrons identified for significant support.

4. Prepare report for weekly major gift strategy session with CDO, CEO, and VP to ensure the major gift priorities move forward seamlessly.

5. Provide support for CDO, CEO, and VP donor portfolios.

6. Develop a thorough knowledge of the Nashville Symphony – its mission, history, culture, vision, programs and governance structure; understand its base of financial support and the funding requirements of all segments of the organization; and be able to clearly communicate its mission and needs.

7. Master ticket sales processes to assist portfolio patrons with their needs.

8. Operate as part of the Development team by working closely and collaboratively with colleagues and other departments to provide seamless support to managers and donors.

9. Work together with Nashville Symphony Musicians to bring patrons closer to the institution.

10. When necessary, attend evening and weekend performances to engage in face-to-face interaction with patrons.

11. Attend regular staff meetings and special events, collaborating with colleagues and sharing information.

12. Assume responsibility for special projects or other activities as directed by the CDO and VP.

13. Help CDO and VP track department expenses and be a backup for check processing.

The duties listed above are not all inclusive. The person in this position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

Supervisory Responsibilities

There are no direct supervisory responsibilities.

Qualifications

Work Requirements and Qualifications

Education

Bachelor’s degree and/or relevant work history required.

Experience

Minimum of two years’ experience working for a non-profit organization; experience in a cultural arts organization preferred.

Knowledge, Skills, and Abilities

  • Excellent written, verbal communication and editing skills.
  • Ability to develop an understanding of individual donor needs and perceptions.
  • Knowledge of donor databases and prospect tracking systems preferred.
  • Outstanding capacities for personal presentation, organization, self-motivation, accuracy, follow-through, timeliness, consistency, great attention to detail, and the ability to handle a multitude of tasks under deadline pressure.
  • Ability to conceptualize and facilitate donor cultivation strategies.
  • Ability to work independently and use independent judgment while keeping supervisor informed of work activity and issues.
  • Ability to effectively interact with all levels of staff, volunteers, donors, and prospects.
  • Ability to work as part of a team, with a positive, helpful attitude in developing creative responses and solutions to needs and issues.
  • Ability to maintain the strictest of confidence and utmost honesty.
  • Ability to work flexible hours to accommodate meetings as well as cultivation and special events.

Additional Information

All your information will be kept confidential according to EEO guidelines.