Event Manager

  • 1 Symphony Pl, Nashville, TN 37201, USA
  • Full-time

Company Description

Our Mission: The Nashville Symphony inspires, entertains, and educates through excellence in musical performance.

One of Tennessee’s largest and longest-running nonprofit performing arts organizations, the Nashville Symphony has been an integral part of the Music City sound since 1946. Led by music director Giancarlo Guerrero, the 83-member ensemble performs 170 concerts annually, with a focus on contemporary American orchestral music. It is one of the most active recording orchestras in the U.S. and has earned a total of 13 GRAMMY® Awards and 24 nominations.

 

Job Description

Salary Range: $45,000-$50,000

 

1.     Oversee external (non-ticketed) events from a rental client’s initial scheduling inquiry through event confirmation and/or contracting, event planning, event supervision and post-event settlements and reports in some cases.

2.     Oversee internal events.

3.     Prepare and distribute Event Production Orders (EPOs) and Banquet Event Orders (BEOs); inform purchasing agents and other appropriate personnel of last minute changes and/or additions.

4.     Create accurate and timely schematic drawings depicting the proper layout of tables, chairs and other necessary equipment as required by events and conforming to practical applications and code requirements.

5.     Monitor and maintain the budget for each event.

6.     Ensure all administrative formalities are accomplished, such as rental use agreements, insurance requirements, deposits, invoices and payments.

7.     Record and track aging accounts to ensure timely payment.

8.     Analyze specific events for efficiency and profitability.

9.     Communicate event success to appropriate staff members.

10.  Work with the Sr. Event Sales Manager to evaluate and address any event issues and provide suggestions for improvement.

11.  Maintain positive relationships with clients and their representatives.

12.  Attend weekly production/venue calendar meetings with SSC support staff and contractors.

13.  Ensure a high standard of customer service and satisfaction.

Supervisory Responsibilities

The Event Manager supervises the Event Supervisor, Facilitators, and Lead Steward and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

Responsibilities include: planning, assigning and directing work; appraising team performance; addressing complaints and resolving problems.

 

The duties listed above are not all inclusive.  The person in this position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

Qualifications

            1.   Education

 

                  Bachelor’s degree or equivalent combination of experience and education

 

            2.   Experience

 

At least three years of catering and event management experience.

 

            3.   Knowledge, Skills and Abilities

 

Specific knowledge of the planning process for concerts, meetings, catered functions and special events such as galas

 

                  Excellent written and verbal communications skills, including the ability to effectively explain technical and/or event-related concepts across a wide range of client types (donors, community leaders, musicians, industry trade groups, event organizers, and others)

 

                  Excellent customer service skills and a commitment to client satisfaction

 

                  Ability to work as a team member with a positive, helpful attitude in developing creative response and solutions to needs and issues; ability to maintain the strictest of confidence as required

 

                  Ability to work independently and display sound judgment

 

                  Strong ability to handle multiple projects and priorities

Additional Information

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Nashville Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

 TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact the Vice President of Human Resources and our Local Title VI Coordinator, Nakisha Hicks.

 

This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.