Retail Coordinator

  • 1 Symphony Pl, Nashville, TN 37201, USA
  • Full-time

Company Description

Our Mission: The Nashville Symphony inspires, entertains, and educates through excellence in musical performance.

One of Tennessee’s largest and longest-running nonprofit performing arts organizations, the Nashville Symphony has been an integral part of the Music City sound since 1946. Led by music director Giancarlo Guerrero, the 83-member ensemble performs 170 concerts annually, with a focus on contemporary American orchestral music. It is one of the most active recording orchestras in the U.S. and has earned a total of 13 GRAMMY® Awards and 24 nominations.


Job Description

Reports to: VP of Artistic Administration

Employment Status: Part-Time Hourly, Non-Exempt ($17.50/hour)

Position Overview: The Retail Coordinator oversees all on-site merchandise sales associated with concerts at Schermerhorn Symphony Center. The Retail Coordinator is responsible for planning and scheduling merchandise sales, setup, night-of-show sales, and post-show settlement with guest artist management.

Essential Duties and Responsibilities

1.   Communicate with guest artist management in advance of performance to determine all merchandise setup needs.

2.   Work with Schermerhorn Symphony Center events team to coordinate front-of-house setup needs for night-of-show merchandise sales.

3.   Staff merchandise table, and manage inventory and sales on performance nights.

4.   Conduct financial settlement of sales with guest artist management following the performance.



III. Work Requirements and Qualifications:



High-school diploma required.


2.     Experience:


At least one year of customer service and sales experience strongly preferred.


3.     Knowledge, Skills and Abilities


Knowledge of Excel and Microsoft Word required.

Strong written and verbal communications skills are necessary, along with a firm command of basic mathematical functions.

Must demonstrate initiative, precise attention to detail, strong problem resolution and organizational skills.

Must be able to perform as part of a team and work effectively under deadlines.


2.     Physical requirements:


Must be present at Nashville Symphony concerts and events, and must be able to sit or stand for extended stretches of time. Must be able to work at a computer. This position also requires the ability to work on a computer or mobile device from remote locations.

Additional Information


The Nashville Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.


The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact the Vice President of Human Resources and our Local Title VI Coordinator, Nakisha Hicks.


This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.