Stewardship Coordinator

  • 1 Symphony Pl, Nashville, TN 37201, USA
  • Full-time

Company Description

Our Mission: The Nashville Symphony inspires, entertains, and educates through excellence in musical performance.

One of Tennessee’s largest and longest-running nonprofit performing arts organizations, the Nashville Symphony has been an integral part of the Music City sound since 1946. Led by music director Giancarlo Guerrero, the 83-member ensemble performs 170 concerts annually, with a focus on contemporary American orchestral music. It is one of the most active recording orchestras in the U.S. and has earned a total of 13 GRAMMY® Awards and 24 nominations.

 

Job Description

1.      Coordinate planning and implementation of an ongoing stewardship plan and related activities for Nashville Symphony donors

2.      Ensure that details of the stewardship program are well-documented, communicated to all involved parties, and incorporated into moves management tracking.

3.      Work with other members of the Development team to develop and fulfill personalized stewardship strategies that strengthen long-term relationships with donors.

4.      Oversee the timeliness of the donor acknowledgment process, prepare acknowledgement letters for major gift donors, produce donor packets and coordinate all benefits fulfillment; respond promptly and follow up to any donor or patron inquiries as needed.

5.      Proof the accuracy of monthly printed donor listings and keep lists up to date on the website.

6.      Prepare patron lists for Founders Hall and bars on concert nights; communicate to patrons on nights Founders Hall will be closed. Help coordinate department staffing at cultivation events.

7.      Prepare patron lists for VIP parking and communicate with valet company for concert nights.

8.      In partnership with the Director of Events and Stewardship, and other members of the Development team, manage the planning, scheduling, invitations, and some logistics for all donor engagement and cultivation events as needed, such as open dress rehearsals for patrons, special Founders Hall receptions, meet and greets, and volunteer/chorus/staff donor thank you events.

9.      Manage volunteer/chorus donor giving campaign.

10.  Coordinate, schedule and draft content for regular donor communications, including donor impact reports and donor e-newsletter.

11.  Assist in creating a set of statistics or reports for analysis of stewardship efforts.

12.  Identify best practices at other organizations for donor stewardship.

13.  Assist the Director of Events and Stewardship on projects as needed

14.  Embrace the mission, intention, and work of the organization in regards to Equity, Diversity, Inclusion, and Belonging and take an active role to create meaningful impact for the children and adults of our community. 

Qualifications

      1.   Education

Bachelor’s degree or more than two years relevant experience in fundraising or working for an arts non-profit

 

            2.   Experience

One year experience in fundraising or an equivalent client-focused environment preferred (but not required)

            3.   Knowledge, Skills and Abilities

Excellent written, verbal communication and editing skills

 

Highly organized with the ability to prioritize multiple requests and handle multiple tasks on deadlines

 

Knowledge of principles and techniques relevant to fundraising and major gift acquisition preferred

 

Understanding of individual donor needs and perceptions

 

Knowledge of donor databases and prospect tracking systems

  Outstanding capacities for personal presentation, self-motivation and initiative, accuracy, follow-through, timeliness, consistency

 

  Ability to conceptualize and facilitate cultivation strategies

                   

   Ability to work independently and use independent judgment while keeping supervisor informed of work activity and issues

                   

  Ability to effectively interact with staff in several different departments as well as volunteers

 

  Excellent customer service                                             

 

   Ability to work as part of a team, with a positive, helpful attitude in developing creative response and solutions to needs and issues

              

   Ability to maintain the strictest confidence and utmost honesty   

 

Ability to work flexible hours, including several evenings a month, to accommodate meetings as well as cultivation events and special events

 

 

Additional Information

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Nashville Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

 TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact the Vice President of Human Resources and our Local Title VI Coordinator, Nakisha Hicks.

 

This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.