Stewardship Coordinator

  • 1 Symphony Pl, Nashville, TN 37201, USA
  • Full-time

Company Description

Our Mission: The Nashville Symphony inspires, entertains, and educates through excellence in musical performance.

One of Tennessee’s largest and longest-running nonprofit performing arts organizations, the Nashville Symphony has been an integral part of the Music City sound since 1946. Led by music director Giancarlo Guerrero, the 83-member ensemble performs 170 concerts annually, with a focus on contemporary American orchestral music. It is one of the most active recording orchestras in the U.S. and has earned a total of 13 GRAMMY® Awards and 24 nominations.

Education and community engagement have been at the core of the Nashville Symphony’s mission since its founding. Each year the organization reaches 60,000 children and adults with more than 20 free or low-cost programs, including Young People’s Concerts for K-12 students, sectional lessons with band and orchestra students and free Community Concerts.

Schermerhorn Symphony Center, the orchestra’s home since 2006, is widely considered one of the world’s finest acoustical venues. Named in honor of former music director Kenneth Schermerhorn and located in the heart of Nashville’s booming downtown.

In addition to its classical and education programming, the Nashville Symphony offers a wide variety of performances, including pop, rock, jazz, country and family concerts. Schermerhorn Symphony Center has become an in-demand venue for artists including Sheryl Crow, Tony Bennett, Diana Ross, Willie Nelson, Alabama, and Boyz II Men, all of whom have performed with the Nashville Symphony. The orchestra also performs regularly at Nashville’s Ascend Amphitheater.

Job Description

Primary Responsibilities:

  • Coordinate planning and implementation of an ongoing stewardship plan and related activities for individual donors
  • Ensure stewardship program details are well-documented, communicated to all involved parties and incorporated into moves management tracking
  • Work with other members of the Development team to establish and fulfill personalized stewardship strategies that strengthen long-term relationships with donors
  • Oversee the timeliness of the donor acknowledgment process, prepare acknowledgement letters for major gift donors, produce donor packets and coordinate all benefits fulfillment; promptly respond to donor and patron inquiries as needed
  • Proof the accuracy of monthly printed donor lists and keep lists up to date on the website
  • Prepare patron lists for Founders Hall and bars on concert nights; communicate Founders Hall closures to patrons when necessary
  • Prepare patron lists for VIP parking and communicate with valet company for concert nights
  • In partnership with Development Program Manager and Sr. Director of Development, manage the planning, scheduling and logistics for donor engagement and cultivation events such as open dress rehearsals for patrons, special Founders Hall receptions, meet and greets and volunteer/chorus/staff donor appreciation events as needed
  • Manage volunteer/chorus donor giving campaign
  • Coordinate, schedule and draft content for regular donor communications, including donor impact reports and donor e-newsletter
  • Assist in the creation of reports to analyze the effectiveness of stewardship efforts
  • Identify and recommend best practices for donor stewardship
  • Assist the Development Programs Manager on projects as needed

Qualifications

  • Bachelor degree and a minimum of one to two years of experience in fundraising or a similar client-focused environment; or combination of equivalent education and experience
  • Excellent written and verbal communications skills
  • Experience writing and editing correspondence and/or copy
  • Knowledge of principles and techniques relevant to fundraising and major gift acquisition
  • Understanding of individual donor needs and perceptions
  • Highly organized with the ability to prioritize requests and handle multiple tasks on deadlines
  • Knowledge of donor databases and prospect tracking systems
  • Outstanding capacities for personal presentation, self-motivation, initiative, accuracy, follow-through, timeliness and consistency
  • Ability to effectively interact with musicians, volunteers and staff across all departments
  • Ability to conceptualize and facilitate cultivation strategies
  • Ability to work flexible hours, including several evenings a month to accommodate meetings as well as cultivation events and special events

Additional Information

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Nashville Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

 TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact the Vice President of Human Resources and our Local Title VI Coordinator, Ashley Skinner.

This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.