Led by Music Director Giancarlo Guerrero and President and CEO Alan D. Valentine, the Nashville Symphony has established an international profile with its innovative programming and steadily expanding discography. Founded in 1946, the 83-member orchestra is today the largest performing arts nonprofit in the state of Tennessee. With 140 performances annually, the Symphony’s concert schedule encompasses a diverse mix of classical, pops, jazz and family programs, along with extensive community outreach efforts.

• Maintain a working knowledge of the Nashville Symphony’s daily calendar of events and security requests
• Serve as the central communications point for all daily building operations at the Schermerhorn Symphony Center
• Greet all guests with or without appointments as they enter the building and respond to their inquiries professionally and efficiently
• Ensure all visitors sign in and out of building in accordance with established procedures; assist employees with Stage Door entry when necessary
• Ensure the Stage Door is secure at all times
• Answer radio calls and requests directed to the Stage Door
• Answer and route all incoming calls to the relevant extensions
•  Monitor exterior cameras and report any facility related issues
• Monitor dock gate and answer employee calls for entry
• Receive mail and packages; ensure deliveries are distributed by informing the relevant persons of their arrival
•  Monitor building alarm panels (fire, flood, generator, power, etc.) and report any issues
• Turn on lights related to building operations as needed
• Ensure all evacuation procedures are followed in the event of an emergency and make announcements using the public address system when necessary
• Serve as point of contact for any onsite emergencies, including guest accidents
• Maintain good working relationships with all persons associated with the Nashville Symphony, demonstrating at all times a high standard of customer service
• Promote the Nashville Symphony, its facility and programs in an accurate and informed manner to both internal and external customers
• Ensure the Stage Door area is kept tidy and presentable at all times
• Dress in a professional manner

• High school diploma or general education degree (GED)
• A minimum of one year related experience and/or training, or an equivalent combination of education and experience
• Ability to work independently and use sound judgment while keeping supervisor informed of work activity and issues
• Possess highly effective interpersonal skills and problem-solving activities
  

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Nashville Symphony maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment within the Nashville Symphony will be influenced in any manner by race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability or any other basis prohibited by law. If an employee feels that he/she has been discriminated against for any reason, the employee is to immediately report this information to the Director of Human Resources.

TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact the Vice President of Human Resources and our Local Title VI Coordinator, Ashley Skinner.

This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.