Led by Music Director Giancarlo Guerrero and President and CEO Alan D. Valentine, the Nashville Symphony has established an international profile with its innovative programming and steadily expanding discography. Founded in 1946, the 83-member orchestra is today the largest performing arts nonprofit in the state of Tennessee. With 140 performances annually, the Symphony’s concert schedule encompasses a diverse mix of classical, pops, jazz and family programs, along with extensive community outreach efforts.

• Serve as an onsite representative for caterers, rental clients, event planners, and vendors on event days
• Serve as the lead point of contact with Stewarding, Security, Production, Housekeeping, Maintenance, and other SSC departments
• Maintain concise, accurate, and team-oriented communication when making requests for clients, vendors, and staff
• Contact Events Operations Manager with issues or changes affecting day of operations
• Oversee the set-up and break-down of all events, including third-party equipment when necessary
• Follow BEO instructions, report back any changes
• Prepare the event closing report at the conclusion of each event and submit it to the Event Operations Manager
• Work with the Event Operations Manager to evaluate and address any event issues and provide suggestions for improvement
• Act and dress in a professional manner at all times
• Monitor unsecured areas and alert Security of potential issues
• Ensure a high standard of customer service and satisfaction
  

• Associates degree required or equivalent combination of education and 1-2 years of experience; Bachelor's degree preferred
• At least one year of catering and event management experience, preferably from within a high-end catering/event environment
• Specific knowledge of concerts, meetings, catered functions and special events, such as galas
• Ability to work flexible and varied hours, including nights, weekends, and/or holidays
• Excellent written and verbal communication skills, including the ability to effectively explain technical and/or event-related concepts across a wide range or client types (donors, community leaders, musicians, industry trade groups, event organizers, and others)
• Excellent customer service skills and a commitment to client satisfaction
• Ability to work as a team member with a positive, helpful attitude in developing creative response and solutions to needs and issues; ability to maintain the strictest of confidence as required
• Ability to work independently and display sound judgment
• Strong ability to handle multiple projects and priorities
  

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Nashville Symphony maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment within the Nashville Symphony will be influenced in any manner by race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability or any other basis prohibited by law. If an employee feels that he/she has been discriminated against for any reason, the employee is to immediately report this information to the Director of Human Resources.

TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact the Vice President of Human Resources and our Local Title VI Coordinator, Ashley Skinner.

This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.