👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world, with 18,000+ experts across 39 countries. Our work culture is dynamic and non-hierarchical, empowering our people to take ownership, collaborate openly, and create meaningful impact.

We are looking for an experienced Senior Business Analyst  (m/f/d) with partial Product Owner responsibilities to join a strategic public sector transformation initiative in Switzerland. Working within a SAFe (Scaled Agile Framework) environment, you will play a key role in ensuring the stable operation and continuous evolution of a critical case management platform while supporting the migration towards a modern digital solution.

Your Responsibilities

• Drive Requirements Engineering by analyzing, documenting, and managing complex business requirements
• Lead stakeholder workshops and act as the bridge between business, technical teams, and project leadership
• Model and optimize business processes to improve efficiency and support business goals
• Create, refine, and prioritize User Stories while supporting Product Owner activities and Backlog Management
• Ensure the stable operation and continuous enhancement of the eAsyl Case Management System
• Coordinate testing, validation, and User Acceptance Testing (UAT) to ensure high-quality deliveries
• Collaborate with cross-functional teams in a SAFe Agile environment and support the resolution of complex incidents
• Contribute to the Digital@Asyl transformation program, supporting the modernization and replacement of legacy systems

• 8+ years of experience as a Business Analyst in complex enterprise environments
• Proven expertise in Requirements Engineering, business requirements analysis, and documentation
• IREB CPRE-FL certification (mandatory)
• Hands-on experience working in SAFe (Scaled Agile Framework) environments
• Strong experience with User Story creation, prioritization, and Product Backlog Management
• Experience in Business Process Modeling, testing, validation, and UAT activities
• German language skills at C1 level (mandatory) and French at B1 level or higher
• Strong stakeholder management and communication skills

Ability to work in a hybrid setup with regular on-site presence in Wabern bei Bern and occasional presence in Zollikofen, Switzerland