Staff Engineer (OpenText)

  • Full-time
  • Service Region: South Asia

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Requirements

  • Experience : 5.5+ years
  • Strong experience in implementing, customizing, and supporting OpenText Enterprise Content Management (ECM) solutions.
  • Hands-on experience with OpenText ExStream and OpenText xPression for document generation and customer communications.
  • Strong expertise in OpenText Content Server configuration, customization, and administration.
  • Experience developing and customizing WebReports, LiveReports, and complex workflow solutions.
  • Proficiency in designing and customizing OpenText Content Server components, including Smart UI customizations and CSUI SDK widgets.
  • Strong knowledge of REST APIs and integrating OpenText solutions with external enterprise applications.
  • Experience performing Content Server administration activities, including system upgrades, patching, configuration, and maintenance.
  • Good working knowledge of Linux operating systems and server administration.
  • Experience with Object Import/Export, Forms, Form Templates, Active View, and Perspective configuration.
  • Strong understanding of Categories, metadata definitions, and document management best practices.
  • Deep technical knowledge of OpenText Content Server architecture and OpenText Directory Services (OTDS).
  • Experience with large-scale document and data migration projects.
  • Proficiency in SQL query development and working with Content Server database schemas.
  • Experience configuring indexes, partitions, distributed agents, and search facets.
  • Knowledge of JavaScript, jQuery, and web-based customizations.
  • Familiarity with Apache, Tomcat, and web/application server administration.
  • Exposure to AWS services such as EC2, Lambda, and RDS is desirable.
  • Strong analytical, troubleshooting, problem-solving, and communication skills.
  • Ability to work collaboratively in Agile teams and deliver high-quality enterprise solutions.

Responsibilities

  • Configure, customize, and support OpenText ECM solutions based on business and technical requirements.
  • Design, develop, and maintain OpenText ExStream and OpenText xPression solutions for enterprise document generation and communication management.
  • Develop and customize advanced WebReports, LiveReports, and complex workflow solutions.
  • Design and implement Smart UI customizations and Content Server extensions using CSUI SDK widgets.
  • Develop REST API integrations between OpenText platforms and external enterprise applications.
  • Perform OpenText Content Server administration activities, including installation, configuration, upgrades, patching, and system maintenance.
  • Manage Object Import/Export processes and support metadata, categories, and document lifecycle management.
  • Develop and maintain Forms, Form Templates, Active Views, Perspectives, and category definitions.
  • Execute large-scale document and data migration initiatives while ensuring data integrity and performance.
  • Develop, optimize, and troubleshoot SQL queries and work with Content Server database structures.
  • Configure indexes, partitions, distributed agents, and search facets to optimize system performance.
  • Monitor system health, performance, logs, and proactively identify and resolve platform issues.
  • Troubleshoot production incidents, perform root cause analysis, and collaborate with cross-functional teams for timely resolution.
  • Support deployment activities, testing, documentation, post-production enhancements, and ongoing application maintenance.
  • Work within Linux environments to deploy, configure, and support enterprise solutions.
  • Collaborate with architects, developers, business users, and support teams to deliver scalable, secure, and high-performing ECM solutions.
  • Ensure adherence to development standards, security guidelines, and best practices while driving continuous improvement initiatives.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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