Senior Staff Engineer (Servicenow)

  • Full-time
  • Service Region: South Asia

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in

Job Description

Requirement:

  • Experience : 7.5+ Years
  • Work closely with Enterprise Architecture team to prepare Application Rationalization Strategy / transformation roadmap plan for countries / domain applications based on the 3-5 years rolling plan and ensure the relevant application and roadmap information are well maintained in ServiceNow APM module and App Rationalization Excel Sheet
  • Responsible to lead & coordinate with Market & Application Portfolio Reps, IT SMEs on a weekly-monthly basis for alignment of Application Rationalization Strategy / Transformation Roadmap & Target Solution based on the Enterprise Architecture Strategy
    Monitor & Maintain the Application / Roadmap Status information on a daily-weekly basis in ServiceNow APM module and App Rationalization Sheet based on the feedback received from the Markets / Domain SME or Architects
  • Maintain the Application Rationalization Power BI dashboard on a weekly basis to reflect the up-to-date status of Apps
  •  Rationalization Strategy / transformation for NASAPMEN Markets / Domain
  • Generate Application Rationalization Monthly and Quarterly Reports across the NASAPMENA Markets and Domains.
  • Continuously review the improvement opportunity to optimize the Application Rationalization Excel Sheet (E.g.Formula, Scripts) and Power BI dashboard (E.g.Visualization)
  • Experience with the application portfolio management including analyzing application usage, costs, performance and business value to inform decision making preferably using enterprise level business suite (E.g. ServiceNOW)
  • Experience on management of application portfolio information using enterprise level business suite  ServiceNOW Knowledge would be a PLUS
  • Experience and knowledge in CPG industry, including application inventory or portfolio across application & technologies linked to Omni-Channel Ecommerce, CRM, Retail, Sales & Marketing, Finance & Supply Chain business processes and capabilites.

 

Responsibility

  • Ability to create powerful presentation that can communicate application portfolio, landscape and roadmap information effectively and efficiently to both technical and non-technical management and staff.

 

  • Proficient with Microsoft Excel with formula functions, pivot tables and building charts & graphs

 

  • Experience with Power BI to design and maintain dashboard to clearly visualize key metrics 
    Demonstrated ability to work individually with with a passion and enthusiasm for technology
  • Strong organizational, interpersonal, and very effective, project management, time management skills. Proven ability to influence people indirectly, work with people in multi-functional roles, and success in being a driver of change
  • Able to manage towards both short term goals and long-term goals. Project management and process experience including the ability to accurately estimate resources, timeframe, and budgets needed for projects and deliverables
  • Fluency in English

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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