We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Business Analyst - Manufacturing Domain

Location: Tokyo
Employment Type: Full-time
Experience Required: 5+ years in manufacturing business analysis

Job Summary

We are seeking a Business Analyst with expertise in the manufacturing domain to bridge the gap between business operations and IT solutions. The ideal candidate will analyze manufacturing processes, identify improvement opportunities, and translate business needs into functional requirements for digital transformation projects (e.g., MES, ERP, Industry 4.0).

Key Responsibilities

Requirement Analysis & Solution Design

• Collaborate with manufacturing stakeholders to document as-is/to-be processes (production, quality, supply chain).

• Elicit and analyze business requirements for IT/OT systems (ERP, MES, PLM, IoT).

• Translate operational challenges into functional specs for IT teams.

• Conduct gap analysis and propose solutions aligned with Lean/Six Sigma principles.

Project Execution & Stakeholder Management

• Work with cross-functional teams (IT, operations, vendors) to implement solutions.

• Support UAT, change management, and user training.

• Monitor KPIs (OEE, cycle time, defect rate) to measure solution impact.

Continuous Improvement

• Identify process bottlenecks and recommend automation/digitalization opportunities.

• Stay updated on Industry 4.0 trends (AI/ML, digital twin, predictive maintenance).

Required Skills

Must-Have:

✅ 5+ years as a BA in manufacturing (discrete/process industries).
✅ Domain knowledge: production planning, quality, maintenance, supply chain.
✅ Experience with ERP (SAP/Oracle), MES, or PLM systems.
✅ Strong process mapping skills (BPMN, Visio).
✅ Analytical mindset with Lean/Six Sigma exposure.
✅ Excellent communication & facilitation skills.

Nice-to-Have:

🔹 Certification: CBAP, PMP, Lean Six Sigma.
🔹 Knowledge of SCADA, IoT, or Industry 4.0 technologies.
🔹 Proficiency in SQL, Power BI, or data analysis tools.