Our Mission & Strategy

Aurinia exists to make a difference in transforming people’s lives by delivering innovative treatments to patients living with serious, rare autoimmune and inflammatory diseases. From the earliest days of the company, we’ve applied an inventive, thoughtful, and responsible approach to developing therapies for people in need. Through our dedication, we relentlessly preserve and execute with integrity to reach our main objective, to improve patients’ health.

In addition to driving adoption of our approved therapy, LUPKYNIS™, for appropriate people with lupus nephritis, we are also actively pursuing a broader portfolio of innovative drugs for autoimmune disease.

Our strategy leverages the skills and knowledge of our incredible team and our deep experience in principled drug development and commercialization. Aurinia provides a working environment where individuals can thrive in a professional, creative, and inspirational atmosphere. Together, we are driven to make an impact for our patient communities as advocates and partners in innovation.

**Open to Remote or Rockville, MD

PRIMARY RESPONSIBILITIES
The Director, Sales Operations duties will include:

Field Technology
CRM & Field Tools Optimization
• Drive strategic commercial tool design and utilization plan (Veeva/Mainsail)
• Identify ongoing enhancements to key reports
• Business Planning process and template improvements

Targeting/Alignments/Affiliations/IC/
Data Driven Execution
• Develop & Implement IC & Recognition Programs
• Ensure accurate Target Lists
• Leverage industry best practices in a changing environment
• Evaluation of territory alignment and Sales Force structure

Field Enablement
Engagement & Planning Excellence
• Heavy field engagement to ensure execution through daily troubleshooting
• Identify trends
• Field Communications Strategy
• Foster strong relationships with Field Training, Data & Reporting, Marketing and Market Access leaders to align field execution against company strategies and tactics
• Functional vision and recommend improvements, driving investment in the function

Other duties
• Comply with all policies, rules, and regulations as set out and communicated by the company pursuant to good business practice.
• Will assist the VP Commercial Operations with building the Commercial Operations team further over time and will be a thought partner to developing services across Commercial.
• Willingness to take on additional/changing responsibilities as business needs evolve.

• 10+ years of experience in Commercial Operations, Sales Operations and/or Commercial Analytics with direct leadership/supervisor experience within the Life Sciences industry required Experience in Rheumatology, Nephrology and/or Rare Disease indication is preferred
• Launch experience strongly preferred including building out commercial capabilities, executing to support a launch and evolving operations to continue to support brand growth beyond launch year
• Extensive experience with industry data sources and proficiency in advanced reporting tools
• Significant experience with CRM and field enablement tools
• Successful experience in fast-paced entrepreneurial environment
• Bachelor’s degree required, with an MBA preferred
• Expert skills in Microsoft Office: Word, Excel, PowerPoint and Outlook
• Analytically inclined problem solver
• Strong communication skills with the ability to effectively present ideas and influence others that achieve desired results
• Strong collaboration skills
• Superior listening and problem-solving skills.
• Ability to possess a positive attitude and an understanding of the dynamics involved with organizational growth and change.
• Ability to travel 10-20%

All candidate information will be kept confidential according to EEO guidelines.